THE RETAIL BULLETIN - The home of retail news
Click here
Home Page
News Categories
Commentary
CX
Department Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Uncategorized
Retail Events
People in Retail Awards 2024
Retail HR Summit
THE Retail Conference
Retail HR North 2025
Retail Ecom North
Omnichannel Futures 2025
Retail HR Central 2025
The Future of The High Street 2025
Retail Ecom Central
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
Macy’s appoints chief customer and digital officer

Macy’s has appointed Max Magni as its chief customer and digital officer. Due to join the US retailer on 21 August, he will lead Macy’s digital… View Article

DEPARTMENT STORE NEWS

Macy’s appoints chief customer and digital officer

Macy’s has appointed Max Magni as its chief customer and digital officer.

Due to join the US retailer on 21 August, he will lead Macy’s digital business in line with its customer-centric strategies. This will include being responsible for the company’s ecommerce sites, mobile apps, marketplace, loyalty, and gift registry programmes.

Tony Spring, president and chief executive-elect of Macy’s, said: “I’m excited to welcome Max to Macy’s, Inc. He brings to the team an innovative, customer-led mindset that will help advance our digital business and strengthen our customer relationships. His passion for and experience with portfolio optimisation, ecommerce, and digital analytics transformation makes him a great fit for the organisation.”

Magni has extensive experience of working with brands in the apparel, beauty, consumer goods, hospitality and grocery sectors from his 20 year career with McKinsey & Company. Most recently, he was a senior partner co-leading McKinsey’s Next Commerce and was also the global leader of the consumer growth practices where he helped clients to develop customer-centric and data-driven initiatives to drive profitable and sustainable growth.

With headquarters in New York, Macys Inc.’s retail brand’s include Macy’s, Bloomingdales and online beauty specialist Bluemercury.

Subscribe For Retail News