Extreme shoplifting is pushing some US retailers to their limits as they find themselves under siege to ever more brazen attacks by organised gangs, many of... View Article
Guest comment – Leila Van-Herbert & Frederic Frizzarin Are robots and artificial intelligence (AI) really about to take our jobs? While it’s not quite so simple... View Article
With myriad touchpoints in customers’ shopping journeys today, it is imperative that retailers intelligently handle each engagement in a unique way while also ensuring they provide... View Article
In 2020 the world of work was turned upside down. All of a sudden hallways across the globe became empty, and lunch hour was no longer... View Article
Digital transformation is accelerating and with this comes plenty of benefits, as well as some key challenges for the retail industry. Embracing new technology now involves... View Article
The pandemic has reshaped consumer behaviour and magnified the need for retailers to ensure a digital transformation strategy is at the heart of their business. According... View Article
We’ve pulled together some examples of digital trends that are transforming the retail customer experience (CX). Read on and get inspired! Great customer experiences have always... View Article
Quantanite, a customer experience (CX) solutions and outsourcing company, today announced the appointment of Andrew Hall as Chief Commercial Officer as it expands its Leadership Team... View Article
After a two-year hiatus, thousands of retail tech enthusiasts came together at London’s Kensington Olympia for the Retail Technology Show 2022, in an outstanding display of... View Article
VTEX – Latin America’s largest enterprise digital commerce platform – welcomed the largest ever audience to its annual conference in April. After a two-year hiatus due... View Article
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