Based on a recent Riskified survey of 4,000 consumers and 400 retailers, this report reveals a dramatic difference between how retailers and consumers view the threat of eCommerce... View Article
Did you know? Existing customers spend 67% more than new ones. Give your existing customers an amazing in-store experience that will surprise, delight, and engage them, and... View Article
Across Europe the retail landscape has been reshaped as a result of COVID-19. Our friends at Critizr need your help to understand how Customer journeys have... View Article
Wondering how the pandemic has impacted industries around the world? Want a glimpse into what affects the lockdown has had on both the customer and employee experiences? ... View Article
Share your thoughts for a chance to win a £25 Amazon gift card. Dating back over 30 years, customer lifetime value is a popular metric... View Article
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