Increasing customer demand, staff shortages, and increased workload… It’s never been harder to work in retail. How can you help store associates cope with increased demand... View Article
A report on consumer expectations for the future of commerce. Wouldn’t you like to know what consumers are thinking right now? Or learn what kind of... View Article
Chris Wyper, Director of Global Industry Strategy, Retail and E-commerce at Talkdesk, explores how retailers can leverage AI solutions to achieve more personalised CX and stand... View Article
Guest post: Steve Gray – Last week Amazon announced $31bn in income from retail media – roughly 5% of their retail sales, mostly driven by sponsored... View Article
Hear the top commerce trends coming your way in 2022 and the P2C strategy needed to make the most of them. From NFTs to metaverse, livestream... View Article
What if we can inspire you to give your customers that something special in 2021? HappyOrNot’s new eBook helps retailers unlock the benefits of emotion-driven decision making. See why... View Article
Webinar -Sept 9 10AM – For both well-established and ‘first generation’ internet retailers, customer data is both a great asset and a great challenge as we... View Article
The John Lewis Partnership has given an update on the direction it wants to take following a strategic review that has taken in feedback from staff, customers and suppliers. In... View Article
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