After many years of tumultuous change in the retail sector there is growing evidence that many large organisations have now got a handle on things and... View Article
When entering the Salon de Parfums on the sixth floor of Harrods’ Knightsbridge flagship it not only looks pretty good with its polished marble flooring but... View Article
As family-owned furniture specialist Fishpools celebrates its 125th anniversary this year. Here, The Retail Bulletin interviews Simon Fishpool, managing director of Fishpools. What is the secret... View Article
Visiting the new London exhibition of the former iconic fashion brand Biba – ‘The Biba Story, 1964-1975’ – at the Fashion and Textile Museum it amazed... View Article
Retailers now have the potential to interact with customers over myriad touch-points and in a highly personalised way but they should be selective about the channels... View Article
When I regularly attended horse racing meetings around the country I was once turned away from Ascot racecourse because my new dark trousers (upon close inspection)... View Article
When Jim McCarthy was CEO of Poundland around 2010 he took me on a visit to a number of the company’s stores in its Midlands heartland... View Article
When Starbucks hit the UK shores in 1998 on London’s Kings Road it brought over the novel concept of the ‘third’ place, which sat neatly alongside... View Article
Hidden away on a typically non-descript industrial estate in North London, where you take your life into your own hands as you navigate around articulated lorries,... View Article
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