Nicolas had the idea for Critizr (along with CTO and co-founder Thibault Carlier) as a student at Kedge Business School in Bordeaux and later at the... View Article
Across Europe the retail landscape has been reshaped as a result of COVID-19. Our friends at Critizr need your help to understand how Customer journeys have... View Article
During the past couple of months, we’ve been working hard to understand what turns simple customer feedback into lifelong loyalty. The pandemic has shown us, despite... View Article
Research indicates that 1 in 3 customers will leave a brand they love after just one bad experience, with 92% completely abandoning it after just a... View Article
As shops start to re-open, we are dealing with the biggest retail shake-up in a century. Customers are returning, but their shopping habits are different and... View Article
