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Unibail-Rodamco-Westfield outlines shopping centre re-opening plans

Unibail-Rodamco-Westfield has said it has robust plans in place for the full re-opening of its Westfield London and Westfield Stratford City shopping centres when lockdown restrictions… View Article

SHOPPING CENTRES & RETAIL PARKS

Unibail-Rodamco-Westfield outlines shopping centre re-opening plans

Unibail-Rodamco-Westfield has said it has robust plans in place for the full re-opening of its Westfield London and Westfield Stratford City shopping centres when lockdown restrictions are potentially eased in June.

The company said its plans will include all health and safety measures outlined in the Safer Public Places document published by government to ensure that shoppers, staff and retailers have a safe and welcoming environment to return to.

Scott Parsons, Unibail-Rodamco-Westfield’s regional managing director, UK & Italy, explained: “Managing the health and safety element of reopening Westfield London and Westfield Stratford City is our biggest priority right now and I can confidently say that our robust plans not only meet all requirements outlined in the government guidelines but go above and beyond.  The sheer scale of our centres puts us in a unique position where we can very safely manage the customer journey throughout the malls. As well as heightened hygiene measures across every touch point, we have technology to monitor footfall and flows and ensure social distancing is practiced, as well as the benefit of onsite security and guest services teams to carefully control the measures at all times.”

Just some of the new initiatives planned for the company’s UK shopping centres include people control measures to monitor the number of visitors in and out of the centres, socially distanced queuing systems and floor spacing, cashless car parks and social distancing parking.

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