[ On Demand ] Omnichannel Futures 2021 – all sessions

Thanks for joining us at our annual Omnichannel Futures 2021 event last week and thanks to our amazing sponsors – Linnworks, Aptos, Klevu, Zip and Nuxeo.

While we are busy getting ready for the next event in March, you can catch up on any of the sessions you missed below:

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Opening Fireside Chat: LINNWORKS – Navigating the pandemic – building the retail experience
Our fireside chat with JML, Pets at Home and Linnworks will look at what the next steps are for retail post COVID-19 and how they can maintain the momentum to build on any progress made – this will be followed by a short Q&A with our panel of experts. Watch the session here.

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Session No 1: APTOS: Changes in consumer behaviour – how do omnichannel retailers respond?
This session looks at how retailers are getting to grips with the rapid acceleration of online and implementing it quickly on response to consumer behaviour. Watch the session here.

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Session No 2: KLEVU – The importance of leveraging data in omnichannel retail – delivering a genuinely personalised CX
Building the next-generation shopping experience is not a function of how much money spent on marketing or how nice the shopping cart is – it is driven by how well retailers can manage their customer data. Watch the session here.

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Session No 3: ZIP – The importance of a connected journey – understanding your customer at every step
With the shift to digital that has been fuelled by the pandemic, this session will examine how to identify the right channels for the business to interact with customers. Watch the session here.

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Session No 4: NUXEO – Future leverage of brand awareness across all platforms
This session will discuss the various approaches to meet the customer wherever and whenever, to ensure that retailers are ready to interact with their brand. Watch the session here.

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Would you like to take part in one of our upcoming panel sessions? Connect below:

Retailers: Claire.Knott@theretailbulletin.com
Sponsorship: patrick.overall@theretailbulletin.com

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