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Leading customer experience methods for ecommerce

86% of customers are willing to pay more for a better customer experience. Give them what they want. Exponea is a customer experience and customer data… View Article

RETAIL SOLUTIONS

Leading customer experience methods for ecommerce

86% of customers are willing to pay more for a better customer experience. Give them what they want.

Exponea is a customer experience and customer data platform that not only boosts e‑commerce growth with AI powered engagement automation, but also helps improve their clients’ culture with better cross‑department collaboration and customer centricity.

New e-book available

Your customers expect an experience on your site. A great experience; an experience that has been personalized for them. Where do you start when making something like that a reality?

Exponea’s new e-book will take you through the early stages of improving the customer experience on your site, followed by specific personalization strategies to start using, and a comparison of different product recommendation models so you can pick the best one for your business.

What are some of the highlights?

  • An explanation of conversion funnels and how to analyze them effectively
  • 14 specific personalization strategies, along with macro‑level personalization plan
  • An in‑depth look at different product recommendation use cases

Download the e-book here

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RETAIL EVENTS

Online Conversion Summit 2020
Online Conversion Summit 2020
April 30 2020
The Hallam Conference Centre, 44 Hallam St, Marylebone, London W1W 6JJ
The Retail Bulletin Online Conversion Summit 2020 Partnered by IMRG
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
The Future Of AI in Retail Conference 2020
The Future Of AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY