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False Declines: The Silent Revenue Killer

While online businesses are effective at gauging the effects of CNP fraud on their bottom line, it’s much harder to measure the financial impact of turning… View Article

RETAIL SOLUTIONS

False Declines: The Silent Revenue Killer

While online businesses are effective at gauging the effects of CNP fraud on their bottom line, it’s much harder to measure the financial impact of turning away good customers over fear of fraud. But revenue losses due to false positive declines are nearly 4 times greater than those lost to chargebacks!

Riskified have created a guide to help merchants recognize transactions that are likely to be falsely declined, and then approve them. This guide will allow fraud teams to improve review accuracy, leading to higher approval rates, boosted revenue, and a better customer experience.

In this guide:

  • Learn about the impact of rejecting good customers due to suspected fraud
  • Understand when to accept transactions despite “risky” indicators
  • Find out how to tag online orders to ensure better performance

Download the guide here.

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The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Cavendish Conference Centre, London W1G 9DT
The Future of Retail Marketing for Customer Engagement