RETAIL SOLUTIONS UK NEWS
False Declines: The Silent Revenue Killer
25 June, 2019 | by Retail Bulletin
While online businesses are effective at gauging the effects of CNP fraud on their bottom line, it’s much harder to measure the financial impact of turning away good customers over fear of fraud. But revenue losses due to false positive declines are nearly 4 times greater than those lost to chargebacks!
Riskified have created a guide to help merchants recognize transactions that are likely to be falsely declined, and then approve them. This guide will allow fraud teams to improve review accuracy, leading to higher approval rates, boosted revenue, and a better customer experience.
In this guide:
- Learn about the impact of rejecting good customers due to suspected fraud
- Understand when to accept transactions despite “risky” indicators
- Find out how to tag online orders to ensure better performance
Download the guide here.
