Exclusive Webinar | Rethinking Retail: How to put customers at the heart of your strategy

How can you optimise your in-store experience to accelerate sales? Discover the science behind purchasing behaviours, the ways you can increase your conversion, and as a bonus, San Francisco 49ers will share how they have achieved a 98.99% customer loyalty.

Key Details:

• When: March 24th – 15:00 GMT
  Speakers:  Umesh Johari – COO & Co-Founder at San Francisco 49ers,  Sandra Thompson – Consultant, Trainer and Coach at Exceed all Expectations, Martin Lucas – CEO at Gap in the Matrix
• Topic: In-store customer experience
• Cost: Free

Book your spot here.

Takeaways:

• Addressing the e-commerce era
  How to differentiate your stores from the competition
• The psychology of customer interaction
  How to grab the opportunity to offer positive emotions over a bad experience
• The omnichannel approach
  Understanding how your customers make purchasing decisions

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