Webinar: Five key customer experience trends 2021
Linnworks latest consumer research finds 76% of consumers say convenience is their top priority when online shopping.
Today’s consumers are increasingly influenced by convenience. But what does this mean for your customer experience strategy in the new, effortless economy?
Join our webinar on Wednesday April 21 at 4pm BST, 11am ET, with Linnworks CEO, Callum Campbell, and guests Jan Soerensen, GM North America for digital commerce experience experts, Nosto, as they unpack the latest Linnworks consumer research and reveal the five key customer experience trends that will drive your ecommerce strategy in 2021.
From frictionless interactions at every touchpoint, to payment flexibility and shipping and returns policies on the customer’s terms, discover why convenience underpins the five key trends in ecommerce customer experience, and how these will help you capture every selling opportunity.
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