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Q&A: Graham Dixon, CTO, x-hoppers

How Instalment Payments Help People Buy Things Sooner
When you want something but don’t have the full amount in your bank account, old-school shopping meant one thing: waiting. Saving up for months, watching prices... View Article

Loyalty Beyond Points: How Alternative Platforms Are Reimagining Customer Incentives
A quiet transformation is unfolding in the online sector, particularly among operators outside the conventional licensing framework. While mainstream platforms continue to rely heavily on standardised... View Article

Digital Lessons for Retailers: What traditional shops can learn from online-first businesses
The retail landscape has changed dramatically in the last decade. While high streets continue to play an important role in communities, the rise of online-first businesses... View Article

Casinos Turn to Retail to Boost Revenue
Theyare no longer relying on gaming tables and slot machines alone to keep profits rolling in. As customer expectations shift and digital competition intensifies, many casinos... View Article

Customer retention strategies: What retailers can learn from online platforms
Online platforms have redefined how businesses approach customer retention, and traditional retailers can no longer ignore the lessons available from digital-first models. These platforms, driven by... View Article

Blockchain In Fashion Supply Chains And The Fight Against Fast Fashion
These days, there is much more awareness and understanding around sustainability and, more specifically, the role that the fashion industry plays. We’ve all seen the stats... View Article

What retail can learn from agile digital experience platforms
Customer loyalty isn’t what it used to be. Shoppers now expect everything to be quick, easy, and seamless. If something doesn’t work right away or takes... View Article

Enhancing retail success through advanced data insights
Data analytics is revolutionising retail, enabling businesses to make informed decisions and drive growth. By leveraging customer and sales data, retailers can fine-tune their strategies for... View Article

Data fatigue or retail goldmine? Why loyalty schemes are being rethought in 2025
Loyalty schemes used to be simple. You bought something, got a stamp or some points, and eventually earned a freebie or discount. Fast forward to 2025,... View Article

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