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Meet our 2025 partners - 2026 coming soon!


Lloyds Bank Plc

Lloyds Bank Plc

Lloyds’ support for businesses: Lloyds supports around one million UK businesses with leading digital and relationship banking services, as they start up, grow, thrive, and trade internationally. Through a network of relationship teams based across the UK, as well as internationally, we deliver a mix of local understanding and global expertise necessary to provide long-term support to our clients to help them fulfil their growth aspirations.

Lloyds offers a broad range of finance beyond term lending, spanning import and export trade finance, structured and asset finance, securitisation facilities and capital market funding. Our product specialists provide bespoke financial services and solutions, including tailored cash management, international trade, treasury, and risk management services. We are helping British businesses transition to net zero – Lloyds Banking Group has provided £26.5 billion in sustainable finance to its commercial customers since 2022

 

 Serve First

 Serve First

 Serve First is an AI-driven Customer Experience (CX) and feedback management platform built for multi-site retail operators who need to spot issues fast, and fix them even faster. We bring every signal of customer sentiment into one place, capturing in-store feedback, online reviews, surveys and operational inputs, then unifying them into a single CX operating system. Using AI-driven insight, Serve First turns complex data into clear priorities, root causes and actions that both head office and frontline teams can act on immediately.  The platform can then distribute those actions across the workforce as necessary leading to continuous improvements to your CX.

Retail leaders use Serve First to move beyond disconnected tools and manual reporting. Our platform helps you understand the end-to-end customer journey by location, channel and touchpoint, by turning those insights into automated actions. This reveals what’s really driving store performance, loyalty and revenue. With real-time dashboards, alerts and automated workflows, teams can close the loop quickly, standardise best practice across the estate, and track the measurable impact of improvements over time.

Serve First is trusted by major organisations operating in the retail industry including The Body Shop, Alphega Pharmacy, and Topps Tiles. 

 

SafetyCulture

SafetyCulture

Elevate and align your retail operations

Retailers are feeling the squeeze:

It’s hard to see what work is happening across multiple store locations, resulting in inconsistent customer experiences and no reliable way to identify or drive improvements. High turnover makes it difficult to retain staff, while constant onboarding strains operations – especially as rising wage pressures intensify competition for experienced workers. With rising costs across products, shrinkage, insurance, and energy, protecting margins is more difficult than ever – often at the expense of consistent quality and service.

Why retailers choose SafetyCulture:

– Deliver consistent customer experiences
– Fast-track staff onboarding and learning
– Minimize losses and improve loyalty

Trusted by enterprises worldwide to streamline and drive operational excellence.

UiPath

UiPath

UiPath is a global leader in agentic business orchestration, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes.

UiPath’s library of pre-built agentic solutions are capable of optimizing retail operations—including merchandising and inventory management—to drive growth and efficiency.

ABa

ABa

ABa Quality Monitoring Ltd is a leading UK provider of bespoke mystery shopping and customer experience (CX) measurement solutions.  Working in partnership with our clients, we deliver more than just another business metric, providing operational programmes that frontline teams trust and act upon. By combining tailored measurement, technology leadership, professional field teams, and actionable insight, we help organisations turn brand promise into consistent execution. In doing so, we embed better customer experiences – driving sales conversion, customer loyalty, and revenue growth through improved operational performance.

 

Yocuda

Yocuda

Yocuda (Your Customer Data) is the market leader in sustainable and dynamic digital receipts that enable retailers to identify and engage all their in-store customers. The solution boosts post-purchase engagement, drives multichannel purchasing and helps create a single customer view for retailers while improving the customer experience for shoppers.

The solution frequently identifies 50% – 80% of store customers and creates a high-performing communication channel with an average 75% open rate. With over a decade of experience and solutions deployed in more than 45 countries, Yocuda supports all languages, currencies and fiscal regulations.

Yocuda integrates seamlessly with any POS system, offering flexible customer journey options to suit diverse retail environments. Sustainability is at the heart of the solution, helping retailers eliminate paper receipts, reduce their carbon footprint and comply with eco-regulations such as France’s 2023 Anti-Waste Law.

As part of Global Blue, the world leader in Tax-Free Shopping, Yocuda has processed over 2 billion receipts and identified over 215 million customers globally. Yocuda supports all retail verticals and works with leading brands like M&S, Decathlon, Zegna, Argos, Sainsbury’s, PUIG, Hudson Group and Sephora to deliver a more sustainable and data-driven retail experience.

Extreme Networks

Extreme Networks

Extreme Networks delivers AI-driven cloud networking solutions that simplify and secure networks for businesses facing extreme demands. 50,000 customers, including schools, government agencies, manufacturers, healthcare organizations, retailers, and major enterprises worldwide, trust Extreme to ensure seamless connectivity.

Our solutions optimize existing investments and proactively address security threats. Extreme’s portfolio includes intelligent cloud management, security, and analytics capabilities that run across cloud and on-prem environments.

With a customer-first commitment, we drive value, innovation, growth, and peace of mind, empowering our customers to tackle any challenge.

For more information, visit Extreme’s website at www.extremenetworks.com or follow us on LinkedIn, YouTube, X/Twitter, Facebook, or Instagram.

Venue & Contact


VENUE
Cavendish Venues, 22 Duchess Mews, London W1G 9DT

EVENT DATE
November 4 2026

START TIME
09:00

CONTACT
For retail speaker opportunities:

Claire Knott
E: [email protected]
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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