Omnichannel Futures 2023
RETAIL OMNICHANNEL FUTURES 2023 – TRBs FLAGSHIP EVENT IS BACK LIVE!
The importance of omnichannel in today’s retail environment is more critical than ever, having to adapt to huge changes in consumer behaviour over the past few years as a direct and indirect result of the pandemic.
Effective omnichannel execution is critical for retail success in 2023.
This one-day live event will review and address common omnichannel pain points such as getting strategic alignment internally, bringing digital experiences in-store, getting buy-in from store teams, engaging with your customer base correctly and much much more.
Attend to hear our expert speakers, working at the cutting edge of retail, discuss:
- How to best serve customers by bridging the gap between online and offline
- How to tackle growth in 2023
- How to execute omnichannel initiatives effectively
- How to integrate your brand’s digital roots with a technology-driven approach
- How to transform shopping into an omnichannel experience
Get all your omnichannel challenges addressed during this essential in-person event from TRB. With opportunities throughout the day to ask our omnichannel experts your burning questions, how can you afford not to attend this crucial event.
Meet The 2023 Speakers
Loek Berendsen
Global Strategic Advisor - Digital Customer Experiences Stores
IKEA
Linda Ormrod
Commercial Director
Snug Sofa
Annie Rose Lougher
Commercial Director
Bella Freud
Linda Campbell
former Global Retail Director
The Body Shop
Bunty Stokes
Consultant Managing Director
Asquith
Geoff Bull
Chief Marketing Officer
Swyft
Octavia Benham
Head of eCommerce
Dreams
Gareth Jones
Head of eCommerce
Pour Moi
Programme Highlights
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‘Blended omnichannel retail’ - future retail predictions and trends
•
A roadmap to building a cohesive customer centric and profitable omnichannel strategy
•
Omnichannel retail - opening more doors with online marketplaces
•
Digital transformation - why a digital-first strategy will allow you to meet growing customer demand
•
Can retail deliver on ‘store of the future’ - the challenges and opportunities in moving beyond bricks and mortar
•
Dawn of the ‘phygital’ experience - a seamless connection between online and offline, digital, and physical
•
Putting customers at the heart of the omnichannel journey - enhancing engagement with new experiences
•
Empowering in-store staff to deliver omnichannel experiences
Venue & Contact
VENUE
The Hallam Conference Centre W1W 6JJ
EVENT DATE
22 March 2023
START TIME
09:00
CONTACT
For retail speaker opportunities:
Claire Knott
E: [email protected]
T: 01276 489626
For sponsorship and non retailer speaker opportunities:
Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]
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