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Omnichannel Futures 2023

22 March 2023

Omnichannel Futures 2023


RETAIL OMNICHANNEL FUTURES 2023 – TRBs FLAGSHIP EVENT IS BACK LIVE!

The importance of omnichannel in today’s retail environment is more critical than ever, having to adapt to huge changes in consumer behaviour over the past few years as a direct and indirect result of the pandemic.

Effective omnichannel execution is critical for retail success in 2023.

This one-day live event will review and address common omnichannel pain points such as getting strategic alignment internally, bringing digital experiences in-store, getting buy-in from store teams, engaging with your customer base correctly and much much more.

Attend to hear our expert speakers, working at the cutting edge of retail, discuss:

  • How to best serve customers by bridging the gap between online and offline
  • How to tackle growth in 2023
  • How to execute omnichannel initiatives effectively
  • How to integrate your brand’s digital roots with a technology-driven approach
  • How to transform shopping into an omnichannel experience

Get all your omnichannel challenges addressed during this essential in-person event from TRB. With opportunities throughout the day to ask our omnichannel experts your burning questions, how can you afford not to attend this crucial event.

Meet The 2023 Speakers


Loek Berendsen

Global Strategic Advisor - Digital Customer Experiences Stores
IKEA

Linda Ormrod

Commercial Director
Snug Sofa

Annie Rose Lougher

Commercial Director
Bella Freud

Linda Campbell

former Global Retail Director
The Body Shop

Bunty Stokes

Consultant Managing Director
Asquith

Geoff Bull

Chief Marketing Officer
Swyft

Octavia Benham

Head of eCommerce
Dreams

Gareth Jones

Head of eCommerce
Pour Moi

Programme Highlights



‘Blended omnichannel retail’ - future retail predictions and trends



A roadmap to building a cohesive customer centric and profitable omnichannel strategy



Omnichannel retail - opening more doors with online marketplaces



Digital transformation - why a digital-first strategy will allow you to meet growing customer demand



Can retail deliver on ‘store of the future’ - the challenges and opportunities in moving beyond bricks and mortar



Dawn of the ‘phygital’ experience - a seamless connection between online and offline, digital, and physical



Putting customers at the heart of the omnichannel journey - enhancing engagement with new experiences



Empowering in-store staff to deliver omnichannel experiences

Meet Our Primary Partners


Venue & Contact


VENUE
The Hallam Conference Centre W1W 6JJ

EVENT DATE
22 March 2023

START TIME
09:00

CONTACT
For retail speaker opportunities:

Claire Knott
E: [email protected]
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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