THE RETAIL BULLETIN - The home of retail news
Click here
Home Page
News Categories
Department Stores
Electricals and Tech
Food and Drink
General Merchandise
Health and Beauty
Home and DIY
People Matter
Retail Business Strategy
Retail Solutions
Electricals & Technology
Sports and Leisure
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Retail Events
People in Retail Awards 2023
THE Retail Conference 2023
Customer Engagement Strategy 2023
Retail HR North 2024
Omnichannel Futures 2024
Retail HR Central 2024
The Future of The High Street 2024
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Subscribe for free
Terms and Policies
Privacy Policy

The 2024 Programme


RETAIL DIRECTOR / FOUNDER DISCUSSION: The future of the high street - going back to strategic basics to future proof retail

The past few years has had a dramatic impact on the retail landscape. We bring together a highly experienced panel who will discuss the challenges that lie ahead. This engaging panel will explore the future of retail considering online vs bricks and mortar, how both small and large retailers can compete in a competitive space, provenance and addressing the consumer experience.

  • Is the high street dying or is it that retail isn't meeting customer expectation?
  • How to succeed meeting your customer needs
  • Non-negotiables for your instore strategy 2025
  • Reframing leadership in the new retail era
  • Know your customer better than your competitor knows your customer
  • Is turnover rent the new future for retail?
  • How effective are pop-up stores?
  • Educating your front-line employees on future strategy for success

RETAIL PANEL DISCUSSION: Understanding consumer behaviour through experiential retail both instore and online

By working to better understand consumer behaviour, retailers can capture consumer imagination with personalised promotions and value-added services that will deepen customer loyalty. This panel will examine leveraging key consumer insights to deliver more impactful experiences and creating greater value for the business and the audience.

  • How do successful retailers build trust in their brand?
  • How to capitalise on the 'online only' backlash
  • What is the long-term impact of lockdown on shopping behaviours?
  • Using technology effectively to create the next generation store experience
  • Winning in the new consumer landscape - adapting to changes in behaviour
  • Is online shopping here to stay or are consumers craving the in-store experience?
  • How to respond to market with authenticity moving forward
  • Using instore technology to gain consumer insight

RETAIL PANEL DISCUSSION: Enhancing the shopping experience through seamless omnichannel - attracting shoppers back to the high street

This panel will discuss the concept of 'connected shopping' - where consumers can combine the convenience of a digital experience with the benefits of a physical store - is critical to drawing consumers back to the high street.

  • How to leverage your fastest growing channel in retail
  • Delivering connected experiences that customers have come to expect
  • Evolving expectations of the digitally connected and informed consumer
  • The importance of online reputation to attract and convert new customers
  • The continuous balance between transactional and human service
  • What is considered successful customer engagement - the future impact of digital on retail experiences?
  • Think customer needs not just selling and across all channels for instore engagement

Chair's welcome and opening comments Darren Williams, Executive Chairman, Scrubd

Venue & Contact


June 6 2024


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Subscribe For Retail News