The 2025 Programme
09.00 - 09.30 | Registration and networking |
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09.30 - 09.35 Loading profile... | Chair's welcome and opening commentsDarren Sanderson-Williams, General Manager, Specsavers Loading profile... |
09.35 - 10.15 Loading profile... Loading profile... Loading profile... Loading profile... | Retail Rockstars Panel: Approaches to retail innovation and automation in a human-centric environmentPeople are the backbone of any organisation. Retailers are realising more and more the importance of head office colleagues making time to visit their stores, in order to interact with customers and colleagues to experience first-hand the business' store challenges - an essential element of an holistic strategic vision for successful retail. Hear senior retail leaders discuss the impact on their business of putting people first and the importance of the 'human touch'.
George McNeil, Managing Director - Retail Division, Johnstons of Elgin Cashmere Loading profile... Loading profile... Loading profile... Loading profile... |
10.15 - 11.00 Loading profile... Loading profile... Loading profile... Loading profile... | Panel: The future of the high street - going back to strategic basics to future proof retailThe past few years has had a dramatic impact on the retail landscape, we bring together a highly experienced panel who will discuss the challenges that lie ahead. The session examines 'strengthening conventional retail’, where ‘self-reinvention’ is necessary - embracing a new hybrid retail-model between brick-and-mortar shops and web shops come into play - and where the premier tool is live shopping.
Tony Brown, CEO, Beales Department Store & CEO, Bodycare Stores Loading profile... Loading profile... Loading profile... Loading profile... |
11.00 - 11.30 | Networking Break |
11.30 - 12.15 Loading profile... Loading profile... Loading profile... Loading profile... Loading profile... | Panel: Digitising the high street - can retail technology can deliver on ‘store of the future’In the digital age, it is vital not to lose the direct interaction and relationships a store can offer. What if you can’t afford to implement latest technologies to re-engage with your customers and encourage them to return to the High Street. This session will explore how the store of the future will go beyond retail and be a hybrid, flexible, experiential space that keeps local communities coming back for more. With a special introduction from Steven Kainth on how spatial computing and AI are changing the way consumers discover products and the impact shopper behaviour will have on the business models and formats of traditional retailing.
Dan Saunders, Head of Performance Marketing, Evergreen Finance London Loading profile... Loading profile... Loading profile... Loading profile... Loading profile... |
12.15 - 13.00 Loading profile... Loading profile... Loading profile... Loading profile... Loading profile... | Panel: Understanding consumer behaviour - insights from a collective shopping experienceBy working to better understand consumer behaviour, retailers can capture consumer imagination with personalised promotions and value-added services that will deepen customer loyalty. This panel will examine leveraging key consumer insights to deliver more impactful experiences and creating greater value for the business and the audience. With a special introduction from Dr Anamika Datta talking about ‘a shopping trip in the future’ and the seamlessness required of our collective shopping experience and the technologies that make that possible for Gen Z, the customer of 2030.
Maria White, Global SEO Lead, Kurt Geiger Loading profile... Loading profile... Loading profile... Loading profile... Loading profile... |
13.00 - 13.45 | Networking Lunch |
13.45 - 14.30 Loading profile... Loading profile... Loading profile... | Opening Afternoon Address: ‘UK retail plc’ - outpacing the world of propertyThis session will review how the UK is over spaced, but not necessarily as you might expect - and how new models of leases are recognising the need for showrooms, transactional places (collect and return) - as well as traditional over the counter interactions. Our speakers will discuss how we recognise the need for physical space to adapt are the responsibility of investors, landlords, local and national government, as well as retailers.
Claire Petricca-Riding, Head of the Planning & Environment Team, Irwin Mitchell Loading profile... Loading profile... Loading profile... |
14.30 - 14.50 | Networking Break |
14.50 - 15.30 Loading profile... Loading profile... Loading profile... Loading profile... | Panel: Enhancing the shopping experience through seamless omnichannel - attracting shoppers back to the high streetThis panel will discuss the concept of 'connected shopping' - where consumers can combine the convenience of a digital experience with the benefits of a physical store - is critical to drawing consumers back to the high street.
Aaron Chatterley, Co-founder & President, Indu Loading profile... Loading profile... Loading profile... Loading profile... |
15.30 - 16.00 Loading profile... | Closing Keynote Address: The changing role of retail - creating an identity on the High Street to regenerate towns and citiesWe close the day with our final speakers reflecting on the future of high street retail and what new strategic and commercial decisions might be needed. Loading profile... |
16.00 | Chair's closing comments |
Venue & Contact
VENUE
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
EVENT DATE
June 11 2025
START TIME
09:00
CONTACT
For retail speaker opportunities:
Claire Knott
E: Claire.Knott@theretailbulletin.com
T: 01276 489626
For sponsorship and non retailer speaker opportunities:
Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com