IKEA owner acquires supply chain software solution provider
Ingka Group, the largest owner and operator of IKEA stores in 31 countries, has acquired US-based supply chain software solution provider Made4net as part of plans to improve its order fulfilment capability.
The moves comes as IKEA looks ahead to expansion in the US.
Made4net provides cloud-based supply chain execution and warehouse management solutions that aim to improve speed and efficiency across the value chain. Ingka Group will integrate Made4net’s fulfilment operations system to improve the omnichannel experience for customers and team members in stores.
Wim Blaauw, chief digital officer at Ingka Group, said: “We are constantly looking to improve our business to better meet the needs of our customers. As part of that, we are implementing a variety of digital solutions that will secure the speed and agility required to support the new omnichannel reality we operate in.”
Tolga Öncu, head of retail at Ingka Group, added: “Our business currently requires a better fulfilment operations system with more accurate data that better supports order handling for our customers. Our goal is to become leaders of life at home, serving more people in an omnichannel reality, whenever and however customers choose to meet us.”
