Dunelm strengthens executive team with two senior hires
Dunelm has strengthened its executive team with the appointment of Laura Harricks as chief customer officer and Caroline Angell as chief people officer.
Due to join the homeware retailer in March, Harricks previously worked as chief customer officer at Ocado Retail. Prior to that she held senior roles at Monsoon Accessorize and Currys.
Subscribe to TRBDunelm said she has led a range of customer-led digital transformation programmes throughout her career, as well as loyalty and customer experience strategies.
Meanwhile, Angell has already joined the business following a career spanning senior people focused roles within the retail sector, including people director positions at Kingfisher and Sainsbury’s.
Clo Moriarty, chief executive of Dunelm, said: “As we build and execute our growth plans at pace, it’s fantastic to welcome Laura and Caroline into our executive team.
“We want to drive a relentless focus on the customer and Laura brings the right experience, energy and strategic capabilities to help us accelerate that journey. Her leadership will be crucial as we sharpen our digital experience, harness creativity and insights, and ensure our customers are at the heart of every decision we make.”
She added: “Caroline brings with her a wealth of expertise in developing people, culture and capabilities, and she will play a vital role as we continue to evolve the business and capture the significant opportunity we have ahead of us.”
Last month, Dunelm announced that it expects its full year pre-tax profit to be at the lower end of market forecasts after sales growth slowed towards the end of last year.
