THE RETAIL BULLETIN - The home of retail news
Click here
Home Page
News Categories
Commentary
Department Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Retail Events
People in Retail Awards 2024
Retail HR Central 2024
The Future of The High Street 2024
Retail HR Summit
THE Retail Conference
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
Iceland boss says staff won’t force shoppers to wear masks despite new rules

Iceland’s managing director has said his staff won’t be “policing” shoppers when it comes to wearing a mask inside a store. The boss of supermarket giant… View Article

GROCERY NEWS UK

Iceland boss says staff won’t force shoppers to wear masks despite new rules

Iceland’s managing director has said his staff won’t be “policing” shoppers when it comes to wearing a mask inside a store.

The boss of supermarket giant Iceland, Richard Walker has said that staff will not be forcing shoppers to wear masks, despite them being made compulsory in shops from Tuesday as part of new Covid-19 rules.

The chain’s managing director said that Iceland would instead be focusing on the “long-term recovering of the high street.”

Brits could face fines of £200 for refusing to wear a mask when required, which could rise to £400 for a second infraction and £800 for a third.

Walker said staff on the shop floor should not be asked to intervene when they spot someone without a mask and that Iceland staff would not be policing the policy in their stores.

He told the Daily Mail: “We fully support the reintroduction of compulsory face masks in shops, however, we won’t be asking our store colleagues to police it.

“Our store teams, alongside all retail workers, have shown heroic efforts in terms of ensuring safety for customers and building back consumer confidence and it’s crucial that we stay focused on the long-term recovery of the high street.

“We need to continue to encourage people to shop in stores if they feel comfortable, and I’m hopeful that the latest guidelines won’t discourage customers from doing so.”

The British Retail Consortium said that it is up to the police to enforce the rules, adding: “Customers are asked to respect the rules and be considerate to their fellow shoppers and to hard-working shop staff.”

On Sunday November 28, Health Secretary Sajid Javid confirmed that face masks would be compulsory in shops and on public transport from Tuesday November 30.

 

Subscribe For Retail News