THE RETAIL BULLETIN - The home of retail news
Click here
Home Page
News Categories
Commentary
CX
Department Stores
Desert Island Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
From the Archive
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Strategy
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
TRB conference review
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Uncategorized
Retail Events
People in Retail Awards 2025
Retail HR North 2026
Retail Ecom North
Customer Centric Retail
Retail HR Central 2026
Future of Retail Operations
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
The Works hails “encouraging” performance

The Works has posted an increase in annual profit as it benefited from the early success of its Elevating The Works’ strategy launched back in January,… View Article

GENERAL MERCHANDISE NEWS

The Works hails “encouraging” performance

The Works has posted an increase in annual profit as it benefited from the early success of its Elevating The Works’ strategy launched back in January,

In the year to 4 May, adjusted EBITDA climbed by 58% to £9.5 million while pre-tax profit increased by 20.3% to £8.3 million.

However, total revenue declined by 2% to £277 million, although like-for-like sales edged up 0.8%.

The Works said store sales continued to be the primary driver of growth, which increased by 2.3% on a like-for-like basis and accounted for 90% of sales. The retailer attributed the uplift to more customer-focussed events, new products across all categories, improved store standards and product availability.

Subscribe to TRB

However, online sales fell by 12.1% after The Works was impacted by temporary capacity constraints at a third-party provider during its peak period

Commenting on the performance, Gavin Peck, chief executive of The Works, said: “We are delighted to have ended FY25 in line with recently upgraded market expectations in a year defined by ongoing uncertainty and fragile consumer confidence.

“This encouraging performance is a huge credit to the early success of our new strategy launched in January 2025, ‘Elevating the Works’, which is already delivering tangible results.

“It is also thanks to the continued hard work of our dedicated and passionate colleagues, who have worked hard to drive improvements across the business.”

Giving an update on current trading, The Works said total like-for-like sales rose by 5% in the first 11 weeks of the new financial year as the retailer also benefited from good margin growth.  .

Looking ahead, Peck added: “Guided by our new strategy, we are focusing our efforts on becoming the favourite destination for affordable, screen-free activities for the whole family.

“This has significant relevance, particularly in a digital age when customers are looking for ways to connect and spend their time away from screens.

“We are pleased that the ongoing evolution of our proposition and newness throughout our ranges, has already resonated so well with customers.”

Subscribe For Retail News