The Very Group creates new role of chief finance and transformation officer
The Very Group has appointed its chief financial officer Ben Fletcher to the newly created role of chief finance and transformation officer.
In his new position, he will continue to be part of the company’s executive team and board while reporting to Very Group chief executive Lionel Desclée.
Having joined the business in 2020 to head up the finance team, Fletcher will now also lead the continuing development of the group’s operating model and the introduction of new ways of working,
Desclée said: “We need to consistently land customer-focused change in the ways we work. This will position us to give the families we serve, as well as our people, the best possible experiences. Ben is the ideal person to represent transformation at the executive table and lead these exciting developments in our business over the coming years.”
Prior to joining The Very Group, Fletcher was president of the UK and Europe at Clarks Shoes where he was responsible for investments including a new European fulfilment centre, delivering digital expansion, and increasing colleague engagement. He has also held senior roles at Walgreens Boots Alliance and Procter & Gamble.
The Very Group said it has made significant progress with its multi-year technology investment roadmap over the last year as it looks to deliver customer experience improvements faster and more frequently than ever before. This has included the ongoing transformation of its ecommerce by working with partners on initiatives such as personalised size and fit guidance and the creation of enriched and engaging content.
