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The Original Factory Shop trials home delivery service

The Original Factory Shop is piloting a home delivery service for customers who spend a minimum of £15 across its gardening, outdoor, toys, homeware and electrical ranges…. View Article

GENERAL MERCHANDISE NEWS

The Original Factory Shop trials home delivery service

The Original Factory Shop is piloting a home delivery service for customers who spend a minimum of £15 across its gardening, outdoor, toys, homeware and electrical ranges.

Open to customers living within a ten mile radius of  a store, the service is free for customers spending over £35 while those spending less pay a small fee. It will initially be available in five stores in Leominster, Cinderford, Lydney, Uttoxeter and Whitchurch.

Customers are able to call their local store to make an order, pay through an online portal then have their shopping delivered directly to their door. All deliveries are made by local taxi companies and are contact free.

Oliver Peck, brand and customer director of The Original Factory Shop, said: “For the last 50 years, our shops have sat in the heart of local communities and our colleagues have launched this service so that we can continue to serve our loyal customers.

“It’s a first for our business and we hope that it helps our customers continue to shop for the products they want and need in a more convenient way during these uncertain times. Should this trial prove successful and wanted by our customers, we will look at rolling this out to more stores as soon as possible.”

The Original Factory Shop operates 166 stores across the UK.

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