M&S unveils newly transformed Merry Hill flagship store
M&S has opened a newly transformed store at Merry Hill that brings together two existing units into one flagship space.
Spanning 100,000 square feet, the new store represents a significant reinvestment by the retailer after 35 years at the West Midlands shopping centre.
The shop’s foodhall aims to offer an enhanced shopping experience with wider aisles, expanded product ranges, produce from M&S’ Select Farm partners, and new features such as a cheese barge, in-store bakery and dedicated flower and wine shops.
In addition, home, menswear and kidswear have been brought together to form a full destination on the upper floor while womenswear has moved to the lower floor.
Subscribe to TRBThere is also a new M&S Coffee Shop just outside of the main store where customers can find a range of breakfast and lunch choices, alongside cakes and pastries, barista-made coffee and iced drinks.
Calum Telford, regional manager at M&S, said: “M&S Merry Hill is one of more than 20 new or renewed stores we are opening across the UK in the remainder of this financial year, and it’s fantastic for customers to see the full transformation.
“Renewing our stores is all about delivering the very best of M&S and the best possible shopping experience for our customers.
“Our transformed store does just that and our focus is now on delivering the trusted value and exceptional quality we’re known for. As we celebrate 35 years at Merry Hill, it is brilliant to be starting this next era for the store.”
The news follows a wave of major anchor tenants joining Merry Hill, including Hollywood Bowl, international home retailer Harvey Norman, premium fitness brand XF Gym, and the soon to launch Funstation.
Graeme Jones, executive director at Sovereign Centros from CBRE, on behalf of Merry Hill, said: “This opening builds on the centre’s transformation in recent years. It’s a move that wouldn’t have been possible a few years ago, but with Merry Hill thriving, the time is right to create a growth platform for M&S and use that evolution to unlock new opportunities.
“Importantly, it delivers even more for our customers, enhancing the visitor experience at M&S, and allowing us to introduce new brands that have wanted to be here for a while, and are now willing to commit to Merry Hill, having seen the significant changes that have taken place.”




