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M&S launches new digital payment method for loyalty members

Marks & Spencer, together with M&S Bank, have launched Sparks Pay, the new digital way to pay at M&S, available exclusively to M&S Sparks customers. Since… View Article

FOOD & DRINK

M&S launches new digital payment method for loyalty members

Marks & Spencer, together with M&S Bank, have launched Sparks Pay, the new digital way to pay at M&S, available exclusively to M&S Sparks customers.

Since M&S’s Sparks loyalty programme was relaunched as a digital-first programme in 2020, it has reportedly doubled from seven million to almost 16 million customers.

Initially rolling out as a phased launch across M&S.com and the M&S app, Sparks Pay is a fully regulated digital credit account which offers a seamless and secure payment experience for purchases within M&S, with hassle-free ‘one click’ purchases and balance tracking.

“We are excited to debut Sparks Pay, another new benefit for our Sparks customers,” said Kirsty Ward, director of services at M&S. “We are setting out to create better connected and smoother payment solutions across M&S.com, our app and stores nationwide, and today marks our first new solution.”

Paul Spencer, CEO, M&S Bank, said: “We’re excited to be offering a new and simple way to pay for Sparks customers that is fully integrated with M&S and offers a seamless online shopping and payment experience, further expanding ways to pay at M&S. As a responsible lender, full credit and affordability checks are in place, enabling us to offer an instant credit account which can be used on multiple purchases, up to a maximum of £500, for those who love to shop online at M&S.”

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