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Co-op to roll out Royal Mail parcel lockers to convenience stores

Co-op is to begin rolling out the first of 100 Royal Mail parcel lockers at its convenience stores this summer.  The lockers will allow customers to…

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Co-op to roll out Royal Mail parcel lockers to convenience stores

Co-op is to begin rolling out the first of 100 Royal Mail parcel lockers at its convenience stores this summer. 

The lockers will allow customers to drop off pre-labelled Royal Mail parcels and returns 24/7. There are also plans to introduce a collection service.

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The lockers provide label printing, meaning customers can pay for postage online then print the label by scanning a QR code at the locker, or request a QR code if they are returning a purchase.

The move will take the total number of parcel lockers at Co-op stores to over 900, including those offered by Amazon, InPost, Quadient and Yeep.

George Hayworth, Co-op’s head of online development, said: “We are delighted to partner with Royal Mail, enabling Co-op to further expand its network of safe, secure and convenient parcel lockers.

“Co-op is focussed on developing added services and enhanced convenience – we aim to have the best small shops, and work to ensure our stores are a convenient destination for a range of services that meet local needs.

“Including growing our network of lockers to help residents, commuters and time-pressed consumers pick up or return parcels at a time that suits them, quickly, easily and conveniently.”

Anna Malley, director of partnerships and acquisitions at Royal Mail, added: “We are focused on rolling out lockers in locations that are as convenient as possible for our customers, so Co-op’s model of providing a hub for community services at its stores is perfect.”

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Angela Beevers Director of Content & Events Strategy
Angela Beevers is Director of Content & Events Strategy at The Retail Bulletin, where she has worked since 2011. She leads the publication's news team and oversees its daily coverage of the UK retail sector, from breaking developments to the early-morning release of retailers' trading updates and financial results. Over more than 15 years at The Retail Bulletin, she has interviewed many of the industry's most innovative founders and leaders. She also shapes content for The Retail Bulletin's events and leads delegate engagement for its most high-profile events. Her areas of focus include: Retail news · Trading updates and financial results · Retail leadership · Industry events
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