Co-op to roll out Royal Mail parcel lockers to convenience stores
Co-op is to begin rolling out the first of 100 Royal Mail parcel lockers at its convenience stores this summer.
The lockers will allow customers to drop off pre-labelled Royal Mail parcels and returns 24/7. There are also plans to introduce a collection service.
The lockers provide label printing, meaning customers can pay for postage online then print the label by scanning a QR code at the locker, or request a QR code if they are returning a purchase.
The move will take the total number of parcel lockers at Co-op stores to over 900, including those offered by Amazon, InPost, Quadient and Yeep.
Never Miss a Retail Update!George Hayworth, Co-op’s head of online development, said: “We are delighted to partner with Royal Mail, enabling Co-op to further expand its network of safe, secure and convenient parcel lockers.
“Co-op is focussed on developing added services and enhanced convenience – we aim to have the best small shops, and work to ensure our stores are a convenient destination for a range of services that meet local needs.
“Including growing our network of lockers to help residents, commuters and time-pressed consumers pick up or return parcels at a time that suits them, quickly, easily and conveniently.”
Anna Malley, director of partnerships and acquisitions at Royal Mail, added: “We are focused on rolling out lockers in locations that are as convenient as possible for our customers, so Co-op’s model of providing a hub for community services at its stores is perfect.”
