THE RETAIL BULLETIN - The home of retail news
HOME
Department Stores
Electricals
Entertainment
Fashion
Food & Drink
General Merchandise
Health & Beauty
Home & DIY
Interviews
Newsletter
Property
Shopping Centres & Retail Parks
Sports & Leisure
The Papers
RETAIL INSIGHTS
RETAIL SOLUTIONS
• The HR Summit 2019
• AI in Retail Conference 2019
• Omnichannel Futures Conference 2020
• Future of Retail Marketing 2020
ABOUT
CONTACT
SUBSCRIBE FOR FREE
Co-op launches new mobile website to enable staff to manage shifts digitally

The Co-op has launched a new mobile website to enable food store staff to manage their shifts digitally. Following a successful trial involving hundreds of colleagues,… View Article

FOOD & DRINK

Co-op launches new mobile website to enable staff to manage shifts digitally

The Co-op has launched a new mobile website to enable food store staff to manage their shifts digitally.

Following a successful trial involving hundreds of colleagues, the ‘Shifts’ technology has been rolled out across the organisation to allow all staff in-store to view which days they are working and how many hours they are scheduled as well as their holiday and break entitlement via their mobile phone.

After the launch, the Co-op found that over 10,000 employees had registered to use the system in just over 48 hours.

The move follows the introduction of “How do I?”, a single source of information to help store-based staff to answer questions digitally and to find out how to do things in store.

Last month, the retailer also announced the launch of its Pay in Aisle technology where shoppers can pay in the aisle as they use their own phone to purchase goods at the Co-op.

“Matthew Speight (pictured), Co-op transformation and retail support director, said: “We need to be competitive and innovative, and this means being more efficient and agile in how we work – we’re transforming the way we run our stores for members and customers, but more importantly, listening to feedback and making things simpler for colleagues. Everything we’re trying and testing is built for colleagues by colleagues, who’ve been involved from the start.”

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

RETAIL EVENTS

The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Future of Retail Marketing 2020
Future of Retail Marketing 2020
10 June 2020
Cavendish Conference Centre, London W1G 9DT
The Future of Retail Marketing for Customer Engagement