THE RETAIL BULLETIN - The home of retail news
Click here
Home Page
News Categories
Commentary
Department Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Retail Events
People in Retail Awards 2024
The Future of The High Street 2024
Retail HR Summit
THE Retail Conference
Retail HR North 2025
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
M&S launches bookable suit fitting service ahead of peak wedding season

Marks & Spencer is launching a bookable suit fitting service for groups and individuals in 25 of its biggest stores following a successful trial in five… View Article

FASHION RETAIL NEWS UK

M&S launches bookable suit fitting service ahead of peak wedding season

Marks & Spencer is launching a bookable suit fitting service for groups and individuals in 25 of its biggest stores following a successful trial in five Scottish shops.

Alongside the new service, the retailer will continue to offer walk-in appointments in stores where it stocks an extensive range of suits.

In addition, M&S has launched an online consultation service with immediate video calls and virtual appointments being made available on its website.

The bookable in-store sessions offer customers a personalised consultation with a specially trained suit fitter. Customers fill in a short form ahead of their appointment to give the fitter time to prepare some options in advance and make the service seamless as possible. Shoppers are also offered the option of attending as part of a group as the retailer looks to cater for wedding parties and other events.

Wes Taylor, M&S menswear director, said: “As restrictions have eased customer interest in suits both online and in-store has picked up. We know our customers will be dressing more casually in the future which is why when they do purchase a suit – be it for a wedding, the races, a prom – we need to make it even easier, with services like bookable in-store suit fitting or our new online video consultations.”

 

Subscribe For Retail News