Tag Archive: retention

Latest News: retention

A guide to customer engagement (with real brand examples)

January 12, 2021 10:19 am Published by Patrick Overall

Did you know that two-thirds of a company’s profit relies on effectively engaging customers? Customer engagement isn’t a fluffy marketing term. It’s a strategy proven to... View Article

5 customer retention strategies to grow your business

June 3, 2020 9:48 am Published by Patrick Overall

It’s 5x more expensive to acquire new customers than to keep existing ones. Increasing customer retention by 5% can increase company revenue by 25-95%. Highly engaged customers... View Article