Latest News: loyalty
June 23, 2021 2:08 pm
Published by Karen Howard
GARTNER: In 2021, retailers aren’t looking to new markets to increase sales, they’re sticking with existing markets to fuel growth. This strategy depends entirely on knowing... View Article
May 31, 2021 10:44 pm
Published by Patrick Overall
Guest Post: By Rob Edwards, Product Marketing & Strategy Manager, RedEye Now you can go beyond simple campaign reporting and unlock a deeper understanding of the... View Article
April 19, 2021 8:06 am
Published by Patrick Overall
A good customer experience is worth its weight in gold, as it will make your customers more likely to recommend your brand. But how do you... View Article
April 18, 2021 11:33 am
Published by Patrick Overall
What a quarter. It’s been a year since the UK first went into lockdown. High street icon Topshop has closed its doors for good. We’re edging towards... View Article
October 29, 2020 8:08 am
Published by Patrick Overall
During the past couple of months, we’ve been working hard to understand what turns simple customer feedback into lifelong loyalty. The pandemic has shown us, despite... View Article
September 21, 2020 7:56 am
Published by Patrick Overall
During what’s been a challenging year for many retailers, Black Friday is an opportunity to drive sales, boost revenue, and acquire new customers. But with 90% of... View Article
July 27, 2020 4:01 am
Published by Patrick Overall
Krispy Kreme UK has announced the launch of their revamped loyalty program, powered by technology vendor HTK. Krispy Kreme Rewards replaces the existing Friends of Krispy... View Article
April 27, 2020 1:20 am
Published by Patrick Overall
Life has changed rapidly over the past few months. We’ve gone from spending our days with colleagues, clients and, well, everyone, to considering the houseplant a... View Article
March 17, 2020 8:01 am
Published by Patrick Overall
Direct conversations with your company should be one of the most personalized experiences a customer has. Whether it’s a support inquiry, an order confirmation email or... View Article