Latest News: Customer services
January 16, 2025 5:04 pm
New UK customer satisfaction rankings revealed: Timpson tops the table while service failures cost UK economy £7.3 billion monthly The latest UK Customer Satisfaction Index (UKCSI)... View Article
October 3, 2024 10:09 am
Bravissimo’s Customer Service Team: Leading the way in exceptional customer Care. Bravissimo, a retailer that’s more than just about lingerie and swimwear, has won the prestigious... View Article
September 19, 2024 12:06 pm
New data from the Institute of Customer Service reveals that nearly 4 in 10 (39%) UK customer service workers who have experienced abuse are contemplating leaving... View Article
March 21, 2024 7:30 am
Established in 2003, Purlfrost is a distinguished UK retailer specialising in window films and glass coverings, acclaimed for innovative and quality products alongside stellar customer service.... View Article
March 19, 2024 7:45 am
Join us for an exclusive interview with John Ferguson, a leading authority in customer experience. In today’s retail landscape, with so much of customer service and... View Article
November 14, 2023 5:00 am
Politicians, CEOs, and senior executives of leading UK companies have signed an open letter calling for better recording and reporting of crime statistics relating to attacks... View Article