Exercise more, drink less, save money… Sound familiar? New Year’s resolutions are often obvious when the festive period ends. But what about your business resolutions? When... View Article
Customer satisfaction continues to be one of retail’s hottest topics. It’s the subject of so much discussion and debate simply because of the seismic impact it... View Article
Customer satisfaction plays a huge role in the success of your retail business since you depend on your customers to create profit. Therefore, it’s crucial to... View Article
The Customer Satisfaction Index (UKCSI) which was released today, show 17.3% of UK customers are experiencing a product or service problem, the highest overall level since... View Article
What if we can inspire you to give your customers that something special in 2021? HappyOrNot’s new eBook helps retailers unlock the benefits of emotion-driven decision making. See why... View Article
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