Resonate CX unveils 2025 UK Insights Report: Brick-and-Mortar Customer Trends
Resonate CX, a leading Customer Experience Management (CXM) platform, proudly announces the pre-release of its eagerly awaited 2025 Current State of Brick-and-Mortar Retail Customers: UK Market Research Report.
This exclusive event, hosted by Resonate CEO Mita Bedi, will take place on 25 February in London during a breakfast session tailored for retail leaders.
Subscribe to TRBTop retail executives will be presented with key consumer trends and insights into the future of brick-and-mortar retail. They will gain first access to groundbreaking CX insights—available ahead of the wider market release.
This exclusive report builds upon the success of the 2024 Australia/New Zealand edition, now delivering invaluable insights focused on the UK retail market.
It will cover the latest trends, challenges, and opportunities in UK retail, answering key questions that are shaping the future of in-store shopping:
- Key to gaining conversions in emerging segments
- Growing the basket size in a shrinking market
- The hidden CX pitfalls that are costing you conversions
- Tap into the psychology of impulse buying using CX
- What is the dream shopping experience that will acquire new customers?
This event offers retail executives a one-of-a-kind chance to collaborate, navigate market complexities, and elevate in-store experiences to new heights.
About Resonate CX: Resonate CX (www.resonate.cx) is a market-leading Customer Experience Management platform that helps businesses turn customer feedback into actionable insights. The fastest growing platform on the global G2 quadrant Resonate CX enables businesses to create meaningful, impactful experiences and drive growth.
Click here for more information about the event or to register.
