Meet Our 2026 partners

x-hoppers

x-hoppers is a smart retail headset solution designed to enhance customer experiences and streamline in-store operations.

Powered by Wildix, a leader in Unified Communications as a Service with 20 years of industry expertise, x-hoppers integrates wireless headsets, AI assistance and real-time analytics into a unified platform.

With over 500 integrations, x-hoppers helps retailers connect teams, train staff faster and deliver smarter customer service that builds loyalty and improves efficiency.

Mitti

Mitti is the operations system for every site, shift and standard.

Trusted by over 80,000 organisations, Mitti brings your people, operational data and workflows into one operating picture.

From the frontline to the boardroom, it gives everyone a clear understanding of what’s happening, highlights what needs attention and recommends what to do next.

Every inspection completed, issue raised and action taken becomes intelligence your teams can use to improve every day. Mitti. The way the world works.

Rotageek

Rotageek offers a solution that optimises your workforce management in your retail business: we’re not just about schedules; we’re about changing the scheduling process for the better.

Our rota software is more than a tool, it’s a solution designed to empower your team and revolutionise how you plan your workforce. By using our app-based platform, you’re crafting a smarter, fairer, and more efficient way to match labour with demand.

It’s about ensuring that every shift is perfectly planned, communicated, and executed, keeping your team up to date and in sync.

WTW

WTW is a trusted partner to retailers, delivering data-driven solutions that boost resilience and optimise performance.

With over 30 years of experience across all retail sub-sectors, including global broking for large international retailers, WTW provides customised risk and insurance services.

By sharing their in-depth understanding of the retail landscape, WTW collaborates with clients to drive business resilience, streamline programmes, and reduce costs.

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 Serve First

 Serve First is an AI-driven Customer Experience (CX) and feedback management platform built for multi-site retail operators who need to spot issues fast, and fix them even faster. We bring every signal of customer sentiment into one place, capturing in-store feedback, online reviews, surveys and operational inputs, then unifying them into a single CX operating system. Using AI-driven insight, Serve First turns complex data into clear priorities, root causes and actions that both head office and frontline teams can act on immediately.  The platform can then distribute those actions across the workforce as necessary leading to continuous improvements to your CX.

Retail leaders use Serve First to move beyond disconnected tools and manual reporting. Our platform helps you understand the end-to-end customer journey by location, channel and touchpoint, by turning those insights into automated actions. This reveals what’s really driving store performance, loyalty and revenue. With real-time dashboards, alerts and automated workflows, teams can close the loop quickly, standardise best practice across the estate, and track the measurable impact of improvements over time.

Serve First is trusted by major organisations operating in the retail industry including The Body Shop, Alphega Pharmacy, and Topps Tiles. 

UiPath

UiPath is a global leader in agentic business orchestration, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes.

UiPath’s library of pre-built agentic solutions are capable of optimizing retail operations—including merchandising and inventory management—to drive growth and efficiency.

Yocuda

Yocuda (Your Customer Data) is the market leader in sustainable and dynamic digital receipts that enable retailers to identify and engage all their in-store customers. The solution boosts post-purchase engagement, drives multichannel purchasing and helps create a single customer view for retailers while improving the customer experience for shoppers.

The solution frequently identifies 50% – 80% of store customers and creates a high-performing communication channel with an average 75% open rate. With over a decade of experience and solutions deployed in more than 45 countries, Yocuda supports all languages, currencies and fiscal regulations.

Yocuda integrates seamlessly with any POS system, offering flexible customer journey options to suit diverse retail environments. Sustainability is at the heart of the solution, helping retailers eliminate paper receipts, reduce their carbon footprint and comply with eco-regulations such as France’s 2023 Anti-Waste Law.

As part of Global Blue, the world leader in Tax-Free Shopping, Yocuda has processed over 2 billion receipts and identified over 215 million customers globally. Yocuda supports all retail verticals and works with leading brands like M&S, Decathlon, Zegna, Argos, Sainsbury’s, PUIG, Hudson Group and Sephora to deliver a more sustainable and data-driven retail experience.

Extreme Networks

Extreme Networks delivers AI-driven cloud networking solutions that simplify and secure networks for businesses facing extreme demands. 50,000 customers, including schools, government agencies, manufacturers, healthcare organizations, retailers, and major enterprises worldwide, trust Extreme to ensure seamless connectivity.

Our solutions optimize existing investments and proactively address security threats. Extreme’s portfolio includes intelligent cloud management, security, and analytics capabilities that run across cloud and on-prem environments.

With a customer-first commitment, we drive value, innovation, growth, and peace of mind, empowering our customers to tackle any challenge.

For more information, visit Extreme’s website at www.extremenetworks.com or follow us on LinkedIn, YouTube, X/Twitter, Facebook, or Instagram.

ThoughtSpot

ThoughtSpot is the Agentic Analytics platform for the enterprise. It enables business users and data teams to interact with cloud data warehouses — Snowflake, Databricks, BigQuery, Redshift — using natural language search and autonomous AI agents. The platform spans self-service analytics, embedded analytics (ThoughtSpot Everywhere), AI-assisted data preparation (Analyst Studio), and semantic modelling, all sitting directly on top of existing cloud data infrastructure with no data copies or separate data store required.