Programme

Name: Retail Payments Summit
Start: 2027-02-24T00:00:00+00:00
Location: Hallam Conference Centre

08:30 - 09:15	Registration, Coffee and Networking
09:15 - 09:25	Chair's Welcome and Scene Setting What has changed in payments over the last 12 months, what lies ahead, and why payments have become a strategic priority for CEOs and finance leaders.
09:25 - 10:05	FD Keynote: State of the Nation on Payments A finance-led examination of today's payment landscape, covering customer expectations, hidden costs, fraud exposure, operational inefficiencies, and the technologies reshaping the future of payments.
10:05 - 10:55	The Checkout Customers Now Expect, and the Conversion Retailers Need How retailers are reducing abandonment, improving authentication, connecting channels, and enhancing conversion without adding operational complexity.
10:55 - 11:20	Networking Break
11:20 - 12:10	Payment Optimisation: Approvals Up, Fraud Down, Costs Controlled Discover how leading brands are improving authorisation rates, reducing false declines, and creating payment performance frameworks that finance and operational teams can act upon.
12:10 - 13:00	Open Banking, A2A and Real-Time Payments: What Is Real, What Is Next A practical discussion on where account-to-account payments deliver value today, what retailers need for broader adoption and how real-time payments are changing the customer journey.
13:00 - 14:00	Lunch and Networking
14:00 - 14:50	Orchestration and Unification: Simplifying a Complex Payments Stack Explore how retailers are consolidating providers, accelerating innovation, and creating more resilient and flexible payment infrastructures.
14:50 - 15:10	Networking Break
15:10 - 16:00	Regulation, Compliance and Security: Staying Ahead Without Slowing Down A look at the evolving compliance landscape, operational resilience, identity verification and how forward-thinking organisations are turning regulation into competitive advantage.
16:00 - 16:50	The Future of Commerce: AI, Agent-Led Journeys and New Payment Rails How emerging technologies are redefining how customers shop, how payments are selected, and how businesses prepare for a more automated future.
16:50 - 17:00	Chair's Closing Summary: 10 Actions to Take Back to the Business A practical review of the day's key lessons and actionable priorities for the next 30, 60 and 90 days.
17:00 - 18:15	Drinks Reception and Networking Continue the conversation with speakers, peers and solution providers.