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Meet our Partners


Roomex

Roomex

Roomex is the leading travel and spend management platform for the mobile workforce. Roomex helps you book, manage, pay, and analyse all of your accommodation and expenses in one place – bringing control and visibility into your travel spend.

 Serve First

 Serve First

 Serve First is an AI-driven Customer Experience (CX) and feedback management platform built for multi-site retail operators who need to spot issues fast, and fix them even faster. We bring every signal of customer sentiment into one place, capturing in-store feedback, online reviews, surveys and operational inputs, then unifying them into a single CX operating system. Using AI-driven insight, Serve First turns complex data into clear priorities, root causes and actions that both head office and frontline teams can act on immediately.  The platform can then distribute those actions across the workforce as necessary leading to continuous improvements to your CX.

Retail leaders use Serve First to move beyond disconnected tools and manual reporting. Our platform helps you understand the end-to-end customer journey by location, channel and touchpoint, by turning those insights into automated actions. This reveals what’s really driving store performance, loyalty and revenue. With real-time dashboards, alerts and automated workflows, teams can close the loop quickly, standardise best practice across the estate, and track the measurable impact of improvements over time.

Serve First is trusted by major organisations operating in the retail industry including The Body Shop, Alphega Pharmacy, and Topps Tiles. 

 

x-hoppers

x-hoppers

x-hoppers is a smart retail headset solution designed to enhance customer experiences and streamline in-store operations.

Powered by Wildix, a leader in Unified Communications as a Service with 20 years of industry expertise, x-hoppers integrates wireless headsets, AI assistance and real-time analytics into a unified platform.

With over 500 integrations, x-hoppers helps retailers connect teams, train staff faster and deliver smarter customer service that builds loyalty and improves efficiency.

Mitti

Mitti

Mitti is the operations system for every site, shift and standard.

Trusted by over 80,000 organisations, Mitti brings your people, operational data and workflows into one operating picture.

From the frontline to the boardroom, it gives everyone a clear understanding of what’s happening, highlights what needs attention and recommends what to do next.

Every inspection completed, issue raised and action taken becomes intelligence your teams can use to improve every day. Mitti. The way the world works.

Venue & Contact


VENUE
The Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT

EVENT DATE
17 June 2027

START TIME
09:00

CONTACT
For retail speaker opportunities:

Claire Knott
T: 01276 489626
E: [email protected]

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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