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Omnichannel Futures 2024

6 March 2024

Omnichannel Futures 2024


RETAIL OMNICHANNEL FUTURES 2024

The macro-economic uncertainty of the next couple of years gives us all cause for concern on many levels. The future of retail in 2024 and beyond will be even more challenging but paves the way to take advantage of advancements in AI, automation, and sustainability.

Coupled with consumer demand changing fast - today’s retailers must make shopping easy for their customers. The choice lies in businesses themselves, to really rise to the occasion and optimise their operations, in order to provide customers with a better experience.

Omnichannel is the vessel through which we will traverse into this exciting, digitalised retail future.

Attend to hear our expert speakers, working at the cutting edge of retail, discuss:

  • How to best serve customers by bridging the gap between online and offline
  • How to tackle growth in 2024
  • How to execute omnichannel initiatives effectively
  • How to integrate your brand’s digital roots with a technology-driven approach
  • How to transform shopping into an omnichannel experience

Get all your omnichannel challenges addressed during this essential in-person event from TRB. With opportunities throughout the day to ask our omnichannel experts your burning questions, how can you afford not to attend this crucial event.

Meet The 2024 Speakers


Michael Truluck

Chairman
Joe Browns

Matthew Purt

Founder
Secret Sales

Maria White

Global SEO Lead
Kurt Geiger

Kimmo Jukuri

Global Head of External Products & Partners
H&M

Emma Thackray

Co-Founder
Hip Pop

Paul Martin

Interim Director of Engineering
JD Sports

Alix Thompson-Burn

Head of Digital
Bird & Blend

Neil Stapleton

Customer Experience & Change Management
Skipton Building Society

Programme Highlights



‘Blended omnichannel retail’ - future retail predictions and trends



A roadmap to building a cohesive customer centric and profitable omnichannel strategy



Omnichannel retail - opening more doors with online marketplaces



Digital transformation - why a digital-first strategy will allow you to meet growing customer demand



Can retail deliver on ‘store of the future’ - the challenges and opportunities in moving beyond bricks and mortar



Dawn of the ‘phygital’ experience - a seamless connection between online and offline, digital, and physical



Putting customers at the heart of the omnichannel journey - enhancing engagement with new experiences



Empowering in-store staff to deliver omnichannel experiences

Meet Our Primary Partners


Venue & Contact


VENUE
The Hallam Conference Centre W1W 6JJ

EVENT DATE
6 March 2024

START TIME
09:00

CONTACT
For retail speaker opportunities:

Claire Knott
E: claire.knott@theretailbulletin.com
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com

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