The Future or Retail Customer Engagement issue out today!
Fostering loyalty in customers is becoming ever more crucial as retailers face fierce competition on the high street and online. In this issue, we take a look at the latest thinking on how to develop a customer-centric focus across organisations and how to connect with customers across multiple channels.In addition to our thought leadership articles, the issue also features interviews with Stephen Hall, former group head of creative at New Look, and Karen Harris, managing director of digital at the Intu shopping centre chain.
Click HERE to read the issue
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