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Why Employee Intelligence trumps Artificial Intelligence – a CEO perspective

At a time when most retailers are facing into an extremely challenging trading environment, do they have their priorities right when it comes to investment?  … View Article

INTERVIEWS

Why Employee Intelligence trumps Artificial Intelligence – a CEO perspective

At a time when most retailers are facing into an extremely challenging trading environment, do they have their priorities right when it comes to investment?

 

At a time when most retailers are facing into an extremely challenging trading environment, do they have their priorities right when it comes to investment? In a fascinating interview with Questback, Jonathon Fitzgerald, ex-CEO of Mamas & Papas and now Group President at 650-store Canadian retailer Reitmans, explains why companies need to focus more on listening to their people, alongside investing in digital initiatives, such as artificial intelligence.

Read the full interview here. 

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