Post Office launches ‘Post Office Plus’ concept stores
Post Office is launching Post Office Plus, a new store concept designed to bring face-to-face services back to the high street.
The move will see selected Post Office branches being transformed into hubs, offering services from partner companies on different days of the week.
The initial partners are:
- Utility Warehouse – multi-service utility bundling provider
- Octopus Legacy – later-life planning service
- Good Things Foundation – digital skills charity initiative, sponsored by Amazon Web Services
The initiative follows Post Office research which found that half of people surveyed would be likely to use digital skills training (53%), energy switching services (49%), or will-writing guidance (49%), if offered in person in their local area.
Neil Brocklehurst, chief ececutive of Post Office, said: “At a time when people increasingly want access to trusted face-to-face services close to home, Post Office, as the UK’s largest retail network, will help keep those essential services on the high street.
“Post Office Plus is designed to complement our existing branch network and gives partners space to offer valuable in-person support to customers at a location they trust.
“Post Office Plus will deliver tangible benefits for everyone involved – more support for customers, new opportunities for partners, and new revenue streams for postmasters.”
The first two concept stores will begin operating this week in Barnsley and Derby and will be followed by launches in more places across the UK later this year.
