THE RETAIL BULLETIN - The home of retail news
20 years serving the retail industry
Home Page
News Categories
Christmas Ads
Commentary
Department Stores
Electricals & Technology
Entertainment
Fashion
Food & Drink
General Merchandise
Grocery
Health & Beauty
Home & DIY
Interviews
Property
Retail News
Retail Solutions
Shopping Centres, High Streets & Retail Parks
Sports & Leisure
Retail Events
Retail HR 2022
THE Retail Conference 2022
Retail Women In Leadership 2022
Digital Transformation Strategy 2022 Part 2
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
Pets at Home acquires The Vet Connection

Pets at Home has acquired veterinary telehealth provider The Vet Connection in a £15 million deal. The company said the acquisition will help it to meet… View Article

GENERAL MERCHANDISE

Pets at Home acquires The Vet Connection

Pets at Home has acquired veterinary telehealth provider The Vet Connection in a £15 million deal.

The company said the acquisition will help it to meet customer demand for digital 24/7 services.

Founded in 2002, The Vet Connection offers customers on-demand, expert veterinary telehealth advice as well as  triage and ancillary services. Pets at Home is initially planning to pilot the service within a selection of company-owned practices but could extend it to its joint venture partner estate.

Peter Pritchard, Pets at Home, group chief executive, said: “The acquisition of TVC marks an important next step in the development of our digital capabilities providing trusted advice and even more convenient pet care services. We have followed their business for a number of years and know Jamie Moodie and the team well, and we recognise their exceptional telehealth capabilities and excellent service levels, as well as the opportunities arising from the scalability of their clinical protocols and proprietary telehealth platform.

“We look forward to incorporating these capabilities into our existing customer offer – across product, services and subscriptions – to enhance the overall customer experience, and help drive customer acquisition, retention and lifetime value.”

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News