M&S resumes Sparks offers with range of thank you treats for customers
Marks & Spencer has announced that its Sparks loyalty scheme is now fully back online following the impact of a cyber-attack on the business nearly three months ago.
As a thank you to customers for their support during that difficult time, the scheme will now feature a range of ‘thank you’ treats and rewards across fashion and home.
The retailer said its popular Coffee Stamp scheme will soon be reinstated across M&S Café’s where customers who have collected their six stamps a free coffee in their Sparks Hub to redeem during their next visit.
In addition, M&S will be giving out over 1.8 million birthday treats to people celebrating their birthday this month or in May and June. Customers will be able to choose between one of two of M&S’ bestselling food department products such as Percy Pigs, a Swiss Truffle Assortment Box, a bouquet of flowers or a bottle of Prosecco.
Subscribe to TRBThis weekend, M&S will also increase its 20% stuff discount to 30% for four days for its 63,000 colleagues to be used across fashion, home and beauty, including third-party brands. For the first time outside of Christmas, M&S will extend a 10% discount to over 2,500 contractors from across its supply chain and partners. This includes Gist, the principal contract logistics provider to M&S Food as well as security and cleaning contractors and in-store beauty advisors from Clinique and Estee Lauder.
Sharry Cramond, director of loyalty, fashion, home and beauty marketing and masterbrand, said: “Over the last three months, our colleagues have demonstrated real commitment and teamwork. At the same time, our customers have shown us fantastic support and loyalty. These extra Sparks rewards are a small gesture to say thank you.”
