O2 to extend store opening hours post-lockdown
O2 is overhauling its store opening hours as it looks to give people more chances to shop following the reopening of retail stores when lockdown ends in England.
The company has reviewed the opening hours for each store and will look to open them later and for longer wherever possible. This means it will be adding an extra 1,000 hours for customers to shop and that stores will stay open up to 10pm across the country.
Research conducted by O2 found that half of UK consumers have missed going to the shops during lockdown and that 60% said they enjoyed visiting their high street store. The company will be operating a virtual queuing system when stores reopen where customers receive a text when an advisor is ready to assist them in a personal one-to-one appointment.
O2’s director of sales Gareth Turpin said: “We know that tech is always high on many Christmas lists each year. We want to make it as easy as possible to get the best advice on that new phone or tablet, and we’re adding thousands of extra trading hours to help the high street and give more time for face to face service as people do their Christmas shopping.”
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