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The Improvement Paradox explained | Webinar
1 April, 2026 | by Patrick Overall
Most organizations invest heavily in continuous improvement – yet struggle to make it stick.
The Improvement Paradox is a Forrester Consulting study commissioned by SafetyCulture*, in which leaders and frontline supervisors describe a persistent disconnect between intent and execution.
Join guest speakers Paul Miller, VP & Principal Analyst at Forrester , and Michael Lung, Senior Consultant at Forrester, alongside host Christina Lord, Head of Product Marketing at SafetyCulture, for this 45 minute webinar covering the very latest improvement insights.
This live session will explore:
- Why improvement stalls inside organizations
- What separates ‘Reactive’ from ‘Integrated’ improvement
- How governance, tools, and feedback determine whether improvement accelerates — or stalls.
- What high-performing organizations do differently to make improvement stick
Register to learn how to close the loop so improvement becomes built-in to daily work, not bolted-on.
