[ Guide] Retail – Instore Mobile Device Management and Security

Mobile technology and contactless experiences are now central to delivering personalised and seamless shopping experiences as part of the customer’s omni-channel journey.

However, the mobile devices that enable these experiences require correct support and protection. Poor device management can adversely impact staff­ productivity, undermine the customer’s shopping experience, or create business continuity and data security issues.

As early as 2019, 62% of retailers were planning to increase mobile devices in-store. ​​Covid has accelerated this drive towards in-store mobility. Mobile devices play a central role for transactions, customer data capture and clienteling​.

PMC has created this guide to enable retailers decide the key considerations for the mobile device management? How can retailers prevent device-related issues that impact staff productivity, damage the customer experience, or create data security issues?

The reference guide explains

• Why the growth in Mobile Devices presents a challenge
• How to deal with growing complexity and control device management costs
• Why mobile device security is important
• Which devices can be supported by a mobile device managed service
• What needs to be in scope for a Mobile Device Managed Service

Download your copy of Guide to Retail Instore Mobile Device Management and Security.

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