[ ON DEMAND ] Digital Transformation Strategy 2023

Thanks to everyone who attended our DTS23 online event yesterday, and our partners Worldline, Lightspeed Commerce and Hellman Worldwide Logistics.

Catch up on-demand as retail experts from brands such as MattressOnline, FatFace and Three discuss the benefits of a digital-first strategy:

– Embracing digital transformation for a unified view of the customer
– How to digitally capture all customer touchpoints across all platforms
– Aligning strategy and technology to improve online retail
– The need to transform the technology behind your eCommerce platform
– Leveraging AI to work towards a seamless omnichannel journey
– Implementing digital logistical delivery and returns

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9.00 – 10.00 Session 1:
Achieving a seamless omnichannel customer journey through digital transformation – Part 1

Related article

FatFace expands European reach through Zalando partnership

May 13, 2026

Watch the session here.
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10.30 – 11.30 Session 2:
Why a digital first eCommerce strategy will enable retail to meet evolving customer demand

Watch the session here.
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12.00 – 13.00 Session 3:
Achieving a seamless omnichannel customer journey through digital transformation – Part 2

Watch the session here.
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RELATED ARTICLES

• FatFace expands European reach through Zalando partnership
• VodafoneThree rolls out multi-brand retail stores as it commits to UK high streets
• WHSmith opens three flagship travel stores at Heathrow
• Aldi invested £122 million in price cuts in first three months of 2026
• FatFace launches in-store personal styling service
• Three-quarters of retail managers would rather not manage people
• M&S opens three new food stores in a fortnight