![[ CASE STUDY ] HEINEKEN UK and HSO Tap Microsoft Power Platform for New Point of Sales System ‘HeiPOS’](https://www.theretailbulletin.com/wp-content/uploads/2025/04/HSO-april25-press2.jpg)
[ CASE STUDY ] HEINEKEN UK and HSO Tap Microsoft Power Platform for New Point of Sales System ‘HeiPOS’
To reduce external licensing and support fees and to gain better control of its POS system, HEINEKEN UK decided to bring the system in-house and sought the expertise of HSO, a Microsoft solutions specialist with a proven track record of delivering transformative business change.
HSO used Microsoft Power Platform –already a trusted part of HEINEKEN UKs global IT estate – to design, build and deliver a customised system, dubbed ‘HeiPOS.’
“We knew what we needed from the outset, which allowed us to move quickly,” Dave notes. “The flexibility of Microsoft Power Platform, combined with HSO’s technical expertise and strategic insight, was key to creating a solution that could evolve with HEINEKEN UK’s needs.”
Instead of adapting a pre-built external solution, HeiPOS was delivered from scratch using Power Platform’s low-code tools. This rapid, iterative and collaborative approach accelerated development while ensuring the new system met HEINEKEN UK’s unique requirements.
Read the full case study here.
