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Building ethical benefits that work for everyone

By Cheryl Clements, head of business development, Tusker Employee benefits only create value when they strike a chord with the people they are designed for. Yet,…

RETAIL SOLUTIONS UK NEWS

Building ethical benefits that work for everyone

By Cheryl Clements, head of business development, Tusker

Employee benefits only create value when they strike a chord with the people they are designed for. Yet, in many organisations, there’s still a disconnect. While many employers believe their offerings are competitive, a large proportion of employees continue to feel let down. This is emphasised by research which indicates that while two thirds of employers believe their staff ‘very much’ appreciate their benefits, only one fifth of employees agreed. These figures become even more divisive when analysing age, with 64% of Gen Z employees believing their benefits aren’t as good as their older counterparts’.

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A fundamental reason for this disengagement lies in ethics. Modern workforces are increasingly diverse and values-driven. With rising awareness of mental health and sustainability, employees now expect employers who uphold their personal values. And organisations who don’t listen could lose out on the best talent.

To attract and retain staff, employers need to rethink benefits to ensure they are inclusive, environmentally-friendly and reflect the needs of today’s workforce. Here are four areas where employers can make a difference:

Flexible working

Covid-19 entirely shifted workplace dynamics, forcing numerous in-office workforces into hybrid or remote models. While social distancing isn’t needed anymore, it is clear that flexibility is here to stay. While flexible working was once used to primarily support working parents and caregivers, since the pandemic autonomy has become the norm and is now an expectation from all generations of the workforce.

In fact, numerous studies have demonstrated the ethical influences of flexible working – better work/life balance has positive impacts on stress, burnout, productivity and even job satisfaction. To achieve these outcomes flexibility can be embedded through numerous methods. This includes:

  • Hybrid models that combine in-office collaboration and remote-working days to offer greater work/life balance.
  • Four day weeks with longer hours.
  • Flexible start and finish times.
  • Job-sharing opportunities for those requiring reduced hours.

Flexibility isn’t just a matter of logistics, it demonstrates trust, respect and adaptability to employees. In turn, this enhances their engagement, loyalty and productivity, helping organisations retain their best talent whilst boosting business efficiency.

Embedding sustainability into benefits

Employees today want to see their personal values through their company’s actions. For many, especially Gen Z and Millenials, sustainability is a critical concern. This has led to greater expectations of environmental commitment from employers. Studies indicate that more than three quarters of the British workforce want to see improved environmental credentials from employers, while 42% of 18-24-year-olds would be prepared to leave their role if dissatisfied with organisational sustainability

There’s no one way to improve your organisation’s sustainability initiatives. Effective and often simple ways to show you care include:

  • Salary sacrifice schemes for electric vehicles, as well as EV charging infrastructure
  • Cycle-to-work initiatives
  • Sustainable pension funds with ESG investment options
  • Paid volunteering days for environmental or community causes
  • Carbon offsetting for unavoidable business travel
  • Discounts with eco-friendly retailers and services

By helping employees align their personal choices with professional life, you demonstrate that you care and share their ethics. In turn, they are more likely to care about you and their work too.

Find out more about Tusker’s salary sacrifice scheme, HERE.

Supporting health and wellbeing

While wellbeing used to be tailored to the physical, our understanding of health has vastly changed in recent years. It is now understood to be holistic, also covering mental, social and financial health too.

A combination of benefits are needed to promote the health of your employees and ensure they have the ability to care for themselves, and as a result also care for their work. Examples of holistic and inclusive benefits include:

  • Mental health support, like counselling and wellness apps
  • Comprehensive health insurance with preventive care coverage
  • Subsidised gym memberships
  • Menopause and reproductive health support
  • Access to nutritionists, sleep coaches, or stress management programmes
  • Employee assistance programmes for day-to-day challenges
  • Financial wellbeing tools and debt management support

Research demonstrates the positive outcomes of wellbeing benefits. For example, mental health support alone has been found to retain 11% more staff while helping drive high productivity rates. By making ongoing care the norm and providing wellbeing resources that work for all diversities, you create a healthier, happier and more resilient workforce.

Learning and development that sparks confidence

Employees are facing continuous shifts in how they navigate work – changing workplace models, globalisation and artificial intelligence to name a few. Future-fit upskilling should be critical to not just your benefits and learning strategy, but also your overarching business one. Helping employees achieve greater confidence in navigating changes not only evokes loyalty and trust from them, but also ensures they excel in their role, optimising business efficiency.

To future-proof your workforce businesses need to include L&D within their benefits. This could include:

  • Annual learning budgets for courses, certifications, or conferences
  • AI-powered personalised learning platforms
  • Mentoring and peer-learning opportunities
  • Clear career pathways with transparent promotion criteria
  • Cross-functional projects that encourage skills growth

Building a culture of continuous development helps employees grow, positively impacting their mental health and confidence, while helping mitigate against disruptions facing your business.

Final thoughts

Building an ethical benefits package that works for everyone isn’t as scary as it may seem. Working for everyone doesn’t need to be offering everything to everyone.

Employers that listen to their employees and demonstrate a commitment to their personal needs and values evoke higher levels of engagement and loyalty. Ethics isn’t a bonus anymore, it’s the key to retention, engagement and organisational success.

Click HERE to learn how to build a business case for sustainable car benefits.

author avatar
TRB Solutions News Team
Karen Howard is Managing Director of The Retail Bulletin, a role she has held since 2011. She has more than 30 years' experience in B2B publishing and events, most of it in retail, and leads TRB's commercial relationships with its retail and vendor community. Karen and her team stage conferences and forums covering all aspects of retail. In 2023 she led the launch of the People in Retail Awards, an annual black-tie event in London that recognises teams and individuals at every level of the industry. Through these annual awards, she champions the value of publicly recognising and rewarding retail's workforce, which she sees as central to building engaged teams and successful businesses. From 2012 to 2022, she was also a Director of TRB Executive Search, which specialised in senior management and board-level recruitment for retail companies. Her areas of focus include: Retail people and leadership · Employee recognition and engagement · Retail events
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