Retail & Distribution CEO
Graham Johnston recently joined the Donaldson Group as their Retail & Distribution CEO, bringing together the retail, eCommerce and distribution businesses. He was previously the Senior Director for Omnichannel Customer Support & Transformation at Asda and formally headed up omnichannel transformation for Three UK. For the past 10 years, Graham has led large-scale ...
Chief Operating Officer
Stuart Hill oversees all fulfilment, delivery and customer care aspects of Matches Fashion. With over 20 years experience in retail logistics, he has held senior operational roles at John Lewis & ASOS, CEO of Pie, as well as CEO & co-founder of wnDirect. Directly prior to Matches, Stuart was at FarFetch from 2018 to 2022 ...
Head of Retail
As Head of Retail at Dreams, Caroline Scott is an experienced people leader within the retail sector, both in central and field roles. She is obsessed with delivering outstanding customer experience, exceptional record of driving sustained results. The thing she loves the most is leading and building high performing teams. ...
Senior Strategic Partnerships Manager
Ellie Starr has been the Senior Strategic Partnerships Manager at Just Eat since 2019, where she is responsible for leading a sales team to acquire national branded restaurant groups, grocery & convenience brands and retailers onto the Just Eat platform. Previous roles included Strategic Partnerships Manager with Debut and National Sales Team ...
Market Research & Insight Director
Nick King, as the Market Research & Insight Director at Auto Trader, analyses and interprets the trends in consumer adoption of technology and what this means for manufacturers and retailers. By doing so, can demonstrate strategies for customer acquisition and retention through digital and traditional offline channels. He has a particular ...
Senior Manager UX
Desi Reuben-Sealey is currently working as a Senior UX Manager at Victorinox and was the Senior UX/UI Designer for Debenhams until very recently. He offers a hands-on UX approach, to coach, mentor, grow and lead the design team in delivering a great digital product that crosses over the whole ...
Anna Woods is the Founder of Positive Retail, a chain of resale stores changing the way customers experience resale, through careful curation of deadstock partnerships, seller partnerships and in-house curation. She was voted as one of Sunday Times Styles 'Top 50 Independents in UK', Mary Portas 'Portas Picks' and featured in ...
Manager, Account Management & MidMarket UK & EMEA
Brian Abplanalp leads the Account Management team in London at Lightspeed Commerce and is responsible for the growth of UK & RoEMEA retailers and providing them with the best experience possible. He has worked in the tech space for 10+ years and is focused on ensuring retailers, leaders and business owners have ...
Co-founder & Managing Director
Emma Thackray is the co-founder of Hip Pop, a brewer of functional gut lovin’ drinks. Since inception, Hip Pop has experienced exponential growth, with its range of vegan, low-sugar and non-artificial kombuchas and living sodas stocked by retailers including Booths, Harrods, Fortnum & Mason and most recently, 280 Sainsbury’s stores – the ...
former Digital Director
The Rug Company
Will Lockie until recently was the Digital Director at The Rug Company, a leading global luxury design brand, trading across B2C, B2B, and HNW clients. Based in London, as a Global P&L owner, accountable for total digital performance and reporting to the CEO - he was leading ...
Avon International CRM & Personalisation Lead
Natura & Co
Gianfranco Cuzziol is an experienced CRM, data, business transformation expert with a track record of both setting and delivering customer strategy, with customer and business objectives at the centre. His current role is as Avon International CRM & Personalisation Lead at Natura & Co.
VP Retail Industry EMEA
Dan Turner joined ToolsGroup in January 2023 to lead the retail team in EMEA, following the recent acquisitions of JustEnough and Onera. With close to 20 years of experience working with retailers in solution areas from Point of Sale, eCommerce, Merchandising, and Supply Chain, Dan has seen many evolutions and revolutions in ...
Head of Digital Marketing
Busy Bees Nurseries
Speaker profile coming soon...
CEO, The Shoklite Company & Director
Rowland Gee is CEO of The Shoklite Company, a revolutionary new urban cycling/scootering apparel and Director of AromaChimie, a company who supply nutrition for the farming, poultry and livestock industry. He was until recently the Chairman of The Board at Cell Workout Athleisure for the past four years. He ...
Rituals Cosmetics UK & IE
Penny Grivea is an executive leader with a record of delivering sustainable growth for international luxury and well-being brands across beauty, jewellery and fashion accessories. She builds and repositions brands to support strategic moves and product development in competitive markets; develops and executes profitable multi-channel growth strategies in retail, wholesale ...
Head of Retail Market Insights
Kelly Whitwick is Head of Retail Market Insights at GfK and has over 12 years’ experience in the retail industry, across tech, durables, and home markets. She works closely with the UK’s leading retailers in this space, delivering consultancy on retail trends, by intertwining Point of Sale data with consumer ...
Senior Account Director NER - Merchant Services
James Stark is Senior Account Director NER, Merchant Services at Worldline. He is an experienced payments leader who has spent over 14 years within the payment industry in client focused roles. During his time with Worldline, drawing on the expertise he has gained throughout his career, James has been playing a ...
Co-founder & Managing Director
Plane & Simple
As the Co-founder & Managing Director of Plane & Simple, Glen Stocco leads an energetic and ambitious technology business delivering a best-in-class experience to customers and real success to their merchant partners. Founded in 2020, Plane & Simple is an online marketplace connecting builders merchants and consumers.
Chief Revenue Officer
As Chief Revenue Officer for Fruugo, Håkan Thyr is an experienced business leader with a track record of delivering revenue growth. His specialties include SaaS, multi-channel retail, eCommerce, marketplaces, channel development, partner relations, strategic business development, innovation, and product strategy.
Founder & CEO
Founder and CEO of Sol Retail, Barry Tong had built a global business from scratch without a loan, investment, or overdraft. The now £15 million pound a year business is one of Amazons largest beauty businesses on the planet and is on a path to deliver a £50 million turnover in the ...
Co-founder & CEO
With 15+ years in ecommerce, including early Amazon UK and Tesco, Thomas Vosper has a detailed insight on strategy, marketing and operations across thousands of eCommerce sites, high street stores, and digital marketing agencies. He is an international awards judge and a TEDx speaker about the challenge of building the startup ...
Head of Retail Experience
Amelia Macdonald is Head of Retail Experience, Colart. Having worked in retail design for over 20 years, her core challenge is delivering OMNI centric brand experiences. Today’s shoppers demand in-store experience, this must be targeted to the consumer to drive emotional engagement and fulfil both needs and inspiration whilst nudging ...
CEO, Beales Department Store & CEO,
Tony Brown is an experienced Non Executive Director with a demonstrated history of working in the retail industry, he has been the CEO of Beales Department Store for nearly six years.
Head of Marketplace Experiences
As the Head of Marketplace Experiences at Michaels, Colin McDonnell’s role is to build teams of product and operations specialists across the organisation, to support new lines of business, and to lead the Michaels marketplaces experience team - as they develop operations and product experiences and launch and operate ...
Senior Digital Product Manager
Kaylie Mitten joined FatFace in 2020 to drive the digital agenda and build new capabilities within the digital function. FatFace is a multichannel retailer with a thriving international digital business as well as over 200 stores in the UK and over 20 stores in the US and a highly engaged social community. Drawing ...
Third Party Lead
Leanne Oddy has over ten years' merchandising experience and a demonstrated history of working successfully within the global retail industry. She is responsible for all UK, international wholesale and 3rd Party activities for both Ann Summers & My Viv and has been in this role since 2019. Leanne is currently working on ...
Speaker profile coming soon...
Linda Ormrod is the Commercial Director at Snug, whom she joined in early 2022. Prior to Snug, she was the Director of Marketing & Retail Operations at sofa.com for nearly five years and before that, she was with the Operations Team at Oliver Bonas for two years.
former Marketing Director
Rob Savin is an award-winning marketing leader with bags of energy and experience. Alongside consultancy, he is the founder of Ink Parlour and a non-exec director for Skamper, a start-up running app. In his last role as Marketing Director at Alpkit, he grew sales by over 100% in every channel category ...
VP of Marketing & Design
As the VP of Marketing & Design, Lucy Nicholls is responsible for driving Intelligence Node's overall position and go-to-market strategy in North America and around the world. Her focus is at the intersection of AI, Analytics, and Software-as-a-Service (SaaS), delivering emerging technologies into the complex operating environments of enterprise brands and ...
Head of Digital & Experience
Emma Siveyer has been with Three UK for 10 years, most recently within Three Business, defining and executing a multi-year digital strategy. A key focus has been maximising the digital capability from the company-wide digital transformation programme to develop new experiences, ensuring sales and service journeys are innovative, seamless and customers ...
Founder & Chief Stroodle
Maxim Gelmann founded Stroodles four years ago. Stroodles is an eco-tableware company, famous for its pasta straws, featured on Dragons Den, BBC Good Food, Unilad, Huffington Post and many more. The Stroodles portfolio also includes edible biscuit spoons and stirrers, edible wafer cups, eco wheat bran plates, biscuit bowls and ...
Institute of Customer Service
Jo Causon joined The Institute of Customer Services as its CEO in 2009, where she has driven membership growth by 150 percent and established the UK Customer Satisfaction Index as the country premier indicator of consumer satisfaction, providing organisations with an indicator of the return on their service strategy investment. Jo focuses ...
Interim Sales Transformation Lead
James Coughlan has been Interim Sales Transformation Lead since April 2023 at Arco, the leading retailer in keeping people safe at work. He is supporting the Sales Director & Senior Executive Team in the strategic execution of the company's digital transformation with a data-first approach, through leveraging insights and analytics to drive ...
Strategy Advisor & Mentor
Wizz & Co
Wizz Selvey is a thought leader and a go-to industry name for market insights and advice in the retail industry. Previously Head of Buying at Selfridges, and Director at Cowshed Beauty and Soho Home, she is now the founder of Wizz & Co, a strategy agency specialising in retail, consumer trends ...
Shop Drop Daily
Tim Nash is the visionary behind Shop Drop Daily, retail’s go to resource and industry voice, in addition to challenging brand creativity through his work as Chief Creative Thinker at iiiF. He has worked creatively in the retail industry for nearly twenty years, designing and delivering memorable global activations ...
Managing Partner, North Bailey & former Head of Insight and Loyalty
Andrew Mann is an omnichannel leader with a consistent record of breakthrough commercial success within data driven insight, Loyalty CRM, brand development, and digital transformation. His broad experience includes Cadbury Schweppes plc, The Coca-Cola Company, Clubcard Director at Tesco plc, Insight & Loyalty Director at Sainsbury's plc , Customer Director at Coop, ...
Global eCommerce Director
Joris Peucheret is the Global eCommerce Director at Alamy, a British privately owned stock photography agency launched in September 1999. He has a passion and expertise to help innovative companies in building best-in-class customer experiences, to deliver global online business growth by delighting customers and employees. He was previously Digital Director ...
Founder & Chief Strategist
Jack Sweeney is the Founder & Chief Strategist at JDS, a boutique consulting firm that empowers consumer product brands with strategic marketing & sales. Previous to this, he spent 10 years working for household name brands, most recently as Marketing Director for Kärcher UK. Relentlessly customer-centric, data-driven and profit-focused, Jack believes in ...
Founder & Director, Redshank; former Global Transformation Director - Customer
Trevor Gordon is a highly versatile, digital, customer experience and transformation leader, who consistently delivers results through innovative use of customer insight, data, and technology to drive growth, improvements, and efficiencies. He is a passionate multi-award-winning executive with 20 years track-record (permanent & interim) of driving digital transformation, scale, optimisation, and operational ...
Neil Tunbridge was most recently the Managing Director of Whoosh, a new 'live selling & content delivery' marketplace. Whoosh empowers small brands to participate in live selling shows and delivers multi channel live selling capabilities. Formally Neil was co-Founder of Mellow, the multi-brand eCommerce and Technology CB company. Neil was also ...