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Retail Event - THE Retail Conference 2023

Join TRB and a host of retail visionaries at the ‘THE Retail Conference 2023’

November 14 2023

THE Retail Conference 2023

Join TRB and a host of retail visionaries at ‘THE Retail Conference’. Discover how to use technology to connect the ‘here and now’ of retail, with the future function of the retail ecosystem.

This exciting event has something for everyone. Uniting innovators, influencers, and decision makers, it will bring together the best in class from all retail disciplines. At THE Retail Conference, you can create the partnerships that will accelerate your retail development across all channels both sustainably and innovatively.

Our headline speakers are disruptors, tech leaders and retail trailblazers with a demonstrable track record in business change and innovation. Personally vetted and chosen by TRB and following extensive research, our presentations will provide you with live examples of how to create effective retail strategy and partnerships to drive your business successfully into 2024 and beyond.

Our experts have been tasked to present to retail professionals not afraid of the future and the changes that are required.

Do not miss this unforgettable experience of ‘Retail Theatre’ at its best. Showcasing ‘real time’ examples of omnichannel retail with a fun focus on using the metaverse. This is THE event for anyone looking to excel and innovate in the retail world of the future and stay one step ahead of the competition.

Don't forget to download the FREE event app!

Meet The 2023 Speakers

Speakers to be confirmed. please check back soon.

Programme Highlights

09:30 - 10:00
Futurologist Keynote: Retail trends - alternate commerce and evolution

10:00 – 11:00
CEO Retail Stars Panel: ‘Future gaze’ from senior retail leadership
Retail Future Factory: Evolving retail businesses from legacy businesses to new start-ups

Retail Future Labs No 1: How to harness tech to deliver authentic, engaging online and ‘phygital’ experiences
Retail Future Labs No 2: Digital retail marketing – connecting customers across channels
Retail Future Labs No 3: The role of successful subscriptions in future retail
Retail Panel: Loyalty and breaking the CX ceiling - solutions to build a positive customer experience

12:30 - 13:30
Retail Showcase Panel: The race to digital transformation - new routes to market, omnichannel, customer engagement
Retail Mega Panel: Role of marketplaces in helping both the smaller and larger retailer

14:00 - 14:30
Retail Quick Fire Challenge: Future of the High Street - reimagining the functionality of stores

14:00 - 15:00
Retail Perspectives: Customer engagement - driving growth and keeping up with consumer expectations

14:30 - 15:00
Retail Insight: Strategies for building a culture that delights colleagues, customers and shareholders

15:30 - 16:00
Closing Keynote Fireside Chat: Retail tech wars - the return of the human

16:15 - 16:45
Closing Keynote Address: The online rebirth of a high street giant

Meet Our Primary Partners

Venue & Contact

Cavendish Conference Center, 22 Duchess Mews, London W1G 9DT

November 14 2023


For retail speaker opportunities:

Claire Knott
E: [email protected]
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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