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Retail Digital Marketing 2021

21 APRIL 2021 - Digital Event

Retail Digital Marketing 2021

These interactive retailer-led digital sessions will look at a number of key themes, including:

  • Strategic joined up marketing to start and build.
  • What a powerful pull marketing strategy will look like in 2021 and beyond
  • Simple examples of how to deliver the best possible experience using your current digital assests
  • Examples from the top retailers on what an effective CX and UX transformation looks like and the technologies involved.
  • Insight from one of the worlds leading retailers
  • Examine developments in technology including AI, VR and AR driving digital transformation

Our digital sessions will drill down into these exciting areas and examine how retailers are grappling with the challenges and opportunities that the last year have presented.

Meet The 2021 Speakers


Luis Fernandes

Commercial Director
Carpisa Foods


Nick Vermonden

eCommerce Specialist
United Sports Brands Europe


Nick Irons

Partner and Lead UX & Service Designer (Customer Journey Management)
John Lewis & Partners

What you will learn

  • Digital marketing in retail – engage your people and your customers
  • Using your digital assets, become a trusted partner for customers in their purchasing decisions
  • Achieve customer centricity and customer experience excellence with simple UX pillars.
  • Gain in-depth customer insight with optimised data and analytics for high-impact CX
  • Drive consistent, seamless customer experiences across all touch points and services
  • Explore how automation and new technologies are disrupting and changing the landscape of CX
  • Get the necessary infrastructure in place to capture data about shopping behaviours

Featuring marketing and customer engagement leaders from a wide range of retail organisations, this event offers a comprehensive guide to how to grow your business through improving the experience you deliver to your customers. If you’re serious about unlocking the full potential of your retail business, don’t miss this unique opportunity to benchmark your people, processes and technology with those leading the way.

What our delegates say

“Very interesting - learnt lots so thank you”

“An excellent conference as usual, very informative with a range of different speakers”

“Great content and some and impressive speakers from some high profile companies”

“delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”

“Perfect mix of new tech, how retail and the online marketplace can be combined and brand stores”

“TRB is a one-stop-shop to understand what is happening at other retailers”

“As always an excellent mix of challenging ideas, profound definitions and optimised for the sector”

“TRB is a great way to learn about new trends & technologies and to meet people in the same industry”

“Well worth attending and looking forward to putting key pointers of how important HR is to the company and its strategies”

“Very enjoyable event, great speakers”

“Engaging insights into the latest technologies being implemented by other retailers”

“As usual a fantastic event by The Retail Bulletin - very informative speakers talking about the importance of customers and actionable insights from data”

“A broad range of topics covered - all relevant and interesting”

“This event far exceeded my expectations on all levels”

“Very interesting sessions that are thought provoking and encourage a fresh view on HR inside sharing culture”

“It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”

“An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”

“Great to discuss the challenges and opportunities other retailers are facing”

“A great forum for sharing ideas, some stimulating conversations from different sectors”

“Engaging Employees to drive innovation. Engaging and enjoyed good video content”

“Relevant and valuable content for retailers to engage customers and increase sales”

“Presented at the right level, fast paced and full of relevant information”

“Great opportunity to network with omnichannel experts and enthusiasts”

“Jam-packed agenda provided value for money and time”

“The day provided a number of initiatives for me to consider implementing”

Who should attend?

Venue & Contact

Digital Event

April 21 2021


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Meet Our 2021 Partners

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The Retail Bulletin
1st Floor
57-59 High Street
GU19 5AH

The Retail Bulletin Events LTD
1 Appleton Court
Calder Park, Wakefield,
West Yorkshire

VAT No: 908604130
Company registration number: 6136675
Tel: 01276 489626