Retail Digital Marketing 2021

Meet the speakers

21 APRIL 2021 - Digital Event

Retail Digital Marketing 2021

These interactive retailer-led digital sessions will look at a number of key themes, including:

Strategic joined up marketing plans....how to start and build.
What a powerful pull marketing strategy will look like in 2021 and beyond
Simple examples of how to deliver the best possible experience using your current digital assests
Examples from the top retailers on what an effective CX and UX transformation looks like and the technologies involved.
Insight from one of the worlds leading retailers
Examine developments in technology including AI, VR and AR driving digital transformation

Our digital sessions will drill down into these exciting areas and examine how retailers are grappling with the challenges and opportunities that the last year have presented.

Meet The 2021 Speakers

SPEAKER

Luis Fernandes

Commercial Director
Carpisa Foods

SPEAKER

Nick Vermonden

eCommerce Specialist
United Sports Brands Europe

SPEAKER

Josh Ashby

Chief Digital Officer
UK Flooring Direct

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What you will learn

Digital marketing in retail – engage your people and your customers
Using your digital assets, become a trusted partner for customers in their purchasing decisions
Achieve customer centricity and customer experience excellence with simple UX pillars.
Gain in-depth customer insight with optimised data and analytics for high-impact CX
Drive consistent, seamless customer experiences across all touch points and services
Explore how automation and new technologies are disrupting and changing the landscape of CX
Get the necessary infrastructure in place to capture data about shopping behaviours

Featuring marketing and customer engagement leaders from a wide range of retail organisations, this event offers a comprehensive guide to how to grow your business through improving the experience you deliver to your customers. If you’re serious about unlocking the full potential of your retail business, don’t miss this unique opportunity to benchmark your people, processes and technology with those leading the way.

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